Hans-Juergen Kugler's Library tagged lean → View Popular

12 Oct 09

Good overview and examples.

07 Jul 07

Gain control over process complexity
It's no secret that service functions have a harder time applying Lean and Six Sigma principles. The manufacturing roots of these initiatives have made it unclear how to apply these tools to services; this book effortlessly makes that translation. Here, for the first time, you'll read about how classic Lean tools such as "Pull systems" and "setup reduction" are being used in procurement, call centers, surgical suites, government offices, R&D, and much more. You'll see why services are full of waste--and ripe for the benefits of Lean Six Sigma.
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- Apply value-based management to project selection

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