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A bright future for consumers using contact centres as their first port of call
Recession forcing companies to focus on more choices and service to keep customers.
Contact centres central to identifying sales opportunities
Contact centres evolving to create value for businesses. Companies are looking to contact centres to drive more business value in tough economic times. Results from this year's Datacraft / Dimension Data Global Contact Centre Benchmarking Report indicate that the contact centre industry is placing more emphasis on creating value for business.
Datacraft completes comprehensive network assessment for Philippines Advanced C by Datacraft Asia Ltd
Major call centre provider strengthens network infrastructure and increases competitiveness.
Telecom Fiji engages Datacraft for Next Generation Network upgrade across South Pacific nation
Fiji Limited (TFL), the sole provider of local and national telephony services, has rolled out a new IP network to meet the growing demand for voice and data services as the South Pacific nation moves steadily towards telecom market deregulation.
Award-winning Novotel Suvarnabhumi Airport Hotel Attracting Prominent Guests
After opening two years ago with great fanfare, the Novotel Suvarnabhumi Airport Hotel continues to be graced by the presence of high-ranking foreign dignitaries.
Datacraft to manage networking and IT infrastructure for top three Taiwan financial holding company
Datacraft to manage networking and IT infrastructure for top three Taiwan financial holding company. Datacraft, the region’s leading IT services and solutions provider, has been appointed by one of Taiwan’s top three financial holding companies
Leading Industry Analyst Firm recognises Dimension Data
Leading Industry Analyst Firm recognises Dimension Data. Dimension Data positioned in the Challengers Quadrant for Managed and Professional Network Services, Worldwide
Novotel Suvarnabhumi’s Hotel Business Thrives as Bangkok Tipped as ‘World’s Best City’
Novotel Suvarnabhumi’s Hotel Business Thrives as Bangkok Tipped as ‘World’s Best City’. The Thai capital was recently listed for the first time as the “World’s Best City” by Travel & Leisure magazine, and Bangkok’s premiere airport hotel, Novotel Suvarnabhumi, is enjoying the benefits of a surge in visitors to the kingdom.
Datacraft signs up AdaptiveMobile to protect Mobile Subscribers in Asia Pacific - Free-Press-Release.com
Datacraft, Asia Pacific’s leading independent IT Solutions provider, has signed up with leading mobile network security provider AdaptiveMobile to become a Primary Partner in Asia Pacific to sell
Datacraft partners Activate Technologies to introduce new innovative Microsoft-based
Datacraft partners Activate Technologies to introduce new innovative Microsoft-based. Datacraft, a leading IT services and solutions company in Asia Pacific, has partnered with Activate Technologies (Activate) to extend its Microsoft offerings with Activate automated provisioning solution.
Test case on the redemption of shares in BVI - Free-Press-Release.com
Harneys has recently acted for a client in an important and novel case on the effect of a redemption notice, served by a company on a member, under the BVI Business Companies Act ("the Act").
Datacraft’s data storage solution slashes 50% off CG film data throughput and rendering time
Datacraft’s data storage solution slashes 50% off CG film data throughput and rendering time. Consultancy skills and storage expertise provide key differentiator in Datacraft’s prestigious contract win
International telecommunications service provider in India calls upon Datacraft to implement TelePresence solution
International telecommunications service provider in India calls upon Datacraft to implement TelePresence solution A leading international telecommunications service provider
Datacraft / Dimension Data Global Contact Centre Benchmarking Report reveals CRM practices only - Free-Press-Release.com
Call resolution is the greatest indicator of customer service improvement. In the global contact centre industry, estimated to be worth some USD130 billion per annum, organisations are not optimising the value of their investments in Customer Relationship Management (CRM) practices.
CB Richard Ellis Appoints Craig Shute as Managing Director, Hong Kong
CB Richard Ellis is pleased to announce the appointment of Craig Shute to the position of Managing Director, Hong Kong.
Craig is currently the Managing Director of the CB Richard Ellis office in Las Vegas and will be taking up the new role of Managing Director, Hong Kong with effect from 18 August 2008.
Global Logistic Provider Award Datacraft With A Network Integration Contract To Establish And Manage
Global Logistic Provider Award Datacraft With A Network Integration Contract To Establish And Manage. Datacraft the leading independent IT services and solutions company in Asia Pacific has won an approximately US$1 million contract to set up a secure network infrastructure connecting 118 locations in India for the world’s leading logistics company
World Economic Forum Names Hong Kong World’s Top Economy For Enabling Trade
World Economic Forum Names Hong Kong World’s Top Economy For Enabling Trade. Bustling Hong Kong has been recognized by the World Economic Forum as the world's top economy for facilitating the free flow of goods over borders and to destinations, Zetland Fiduciary Group reports on its website
Every Cloud has a Silver Lining – Hong Kong Property Market Should Remain Resilient
Against the backdrop of slow global economic growth and volatile equity market performance, the robust property market in Hong Kong has shown certain extent of cooling sentiment, leading to less aggressive investment activities in the first half of 2008.
Cutting- Edge Technology at Bangkok Hospital Offers Hope to Patients With Tumors
Cutting- Edge Technology at Bangkok Hospital Offers Hope to Patients With Tumors Until recently, patients with inoperable tumors had
Behind the Shift in the Condo Market
The condominium market in Thailand has changed significantly since its inception. Following the speculative boom of the late 1980s and early 1990s, the new wave of development that began in the early 2000s is of a much better quality and focused on end-user needs.
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