knowledge_networking - Gerhard Kaefer on Diigo

05 Aug 09

26 May 09

wissensmanagement/community-of-knowledge

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knowledge_networking

Wissensnetze definieren sich durch gemeinsame Werte oder Ziele

CubeTree Launches As A Facebook + FriendFeed + Twitter For Enterprise

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enterprise2.0 TW2.0 cubetree knowledge_networking Twitter facebook

CubeTree’s new enterprise collaboration suite
there are two main components to CubeTree: The Feed and the Profile.
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- The rationale behind this is that there are often things people maybe want others to know, but don’t want to send out an email to everyone in the company, as Fubini notes.
- CubeTree can import elements from other social services such as Google Reader shared items, TripIt trips, Salesforce data and others.
- For example, users can upload and share documents, set up goals, set up trip information, create Wiki pages for the company and even create company quizes for others to take.
- CubeTree also offers a powerful search option
- “track” option, just like Twitter used to have to alert you when some key word is said.
- CubeTree runs entirely in the cloud

5 reasons why social networks can succeed

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web2.0 collaboration people knowledge_networking socialnetworks

social networks personal pages are the only place where people maintain an
identity
allow to enhance those profiles in ways that make them indistinct from personal
sites

10 May 09

Bukisa - Share your Knowledge, Earn Money

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knowledge_networking web2.0

18 Apr 09

Determining the ROI of Enterprise 2.0 | Enterprise Web 2.0 | ZDNet.com

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ROI enterprise2.0 Hinchcliffe social-media mccafee knowledge_networking studies

17 Apr 09

RIP: ROI :: Blog :: Headshift

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enterprise2.0 knowledge_networking roi socialmedia

traditional financial accounting measures like ROI give misleading signals about continuous improvement and innovation, more integrated approaches to performance measurement are needed.
An obvious candidate here is Kaplan & Norton's Balanced Scorecard (BSC), which assess performance from the perspectives of (i) staff development/learning (ii) internal processes (iii) customer service and satisfaction and (iv) financial effectiveness, efficiency and cash flow.
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- The different perspectives of the BSC can be linked by outlining a 'story' of the social software implementation. That story also helps test the thinking/assumptions behind a project's goals and what exactly should be measured or evaluated. The underlying logic of the story would be along the following lines:
  
  If we increase the capability of our staff to connect with information, expertise and colleagues and/or clients
  Then they will be able to improve and innovate our products, services and processes
  Then the customer will be delighted and customer loyalty will improve, and
  We will keep/get more business, which has a positive impact on our finances.
- This resonates with Bessant's Continuous Improvement Maturity Model
- Adopting an holistic approach to evaluation, based on the multiple BSC perspectives, will highlight a range of behaviours and outcomes which need to be targeted, not just the financial ones. Those measures will change overtime depending on the phase (or maturity) of the implementation, and improvements to routines and learning within the organisation.

14 Apr 09

IBM developerWorks : Blogs : Smarter Collaboration insights

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enterprise2.0 forrester web2.0 knowledge_networking ibm Twitter socialnetworks socialmedia

10 Apr 09

Search Results

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interpersonal_knowledge knowledge_networking COP knowledge_management

Knowledge Management has
evolved over time into the domain of Information Technology (IT), where
codification, storage and retrieval of explicit knowledge is believed to lead to
a competitive advantage for an organisation. More recently, knowledge management
literature has suggested that knowledge is socially constructed and inseparable
from the communities of practice in which it is held.
suggested that knowledge is socially constructed and inseparable from the
communities of practice in which it is held. This dissertation examines the
interpersonal process by which payload knowledge (a concept that emerged from
the research data as comprising that specific distillation

29 Mar 09

Connectbeam

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connectbeam tool TW20 enterprise2.0 knowledge_networking

WWW2006.pdf (application/pdf-Objekt)

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tagging berkeley TW20 knowledge_networking

20 Mar 09

Social Tagging and the Enterprise: Does Tagging Work at Work? | Semantic Universe

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tagging web2.0 TW20 knowledge_networking enterprise2.0 semantic

smaller and more defined corpus of content
much smaller user population
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- less available time
- stricter information retrieval requirements
- A hybrid solution that employs social tagging and formal taxonomy as complementary information access approaches is emerging as a winning solution.
- Social tagging originally emerged as a solution for offering individual users control over findability.
- individuals to use their own language
- support a multiplicity of views is an important aspect of this approach
- Tagging can supplement information retrieval options in intranets and document management systems, allowing employees to use tags to enhance the findability of internal and external content without waiting for an information professional to categorize it
- Corporate content is different: it is a more defined corpus of information that is meant to support specific tasks and users, entities are structured and there is authority to be respected. Finding information is mission-critical in this context, so employees have a higher need for precise and reliable access to information.
- Recent case studies published from MITRE and BUPA indicate that the level of participation in the enterprise tends to be more around 10% of users.
- In the world of the Web, precision and recall tend to be less critical, as you are dealing with collections with millions of items and less of a : does it really matter if you don’t find every single picture of cats on Flickr? It does matter however if you don’t find all the relevant cases in your law firm’s case history database.
- such as policies and approved methods, and organizations should invest the time and effort required to ensure that this content is findable.
- Other content, such as blogs, external links and discussion postings can afford to be more serendipitous.
- Finally, social tags can be a great source of terms to augment your corporate taxonomy, as they tend to represent the most current and natural user terminology.
- Some tools are also exploring taxonomy-directed tagging, where type-ahead tries to match user-generated tags to a controlled vocabulary (e.g. ZigTag).
- o allow users to import their tags from online sources (e.g. Del.ici.ous) if possible, this will prepopulate the system and make the tool seem valuable faster.

Sharepoint and Enterprise 2.0: The good, the bad, and the ugly | Enterprise Web 2.0 | ZDNet.com

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sharepoint tool enterprise2.0 socialcollaboration knowledge_networking

Users should be able to create sites within SharePoint, customize them over time to meet the local requirements, and let them evolve and improve through shared contributions. It is, however, by no means impossible to enable this kind of self-service with SharePoint but it does not encourage it nor is it a core design principle for the product.
In fact, this is a central lesson in Web 2.0 design, that complexity is the enemy of ease-of-use and adoption; most 2.0 products are almost brutally simple in their user experience.
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- It also increasingly appears there is no such thing as Enterprise 2.0-in-a-box and that organizations need to find tools that best fit their culture and needs to get the best results.

14 Mar 09

English | Besser 2.0

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enterprise2.0 knowledge_networking web2.0 presentation socialmedia socialnetworks

07 Mar 09

Weisheit der Massen: Facebook in der Firma | Frankfurter Rundschau - Spezial: Cebit 2009

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enterprise2.0 knowledge_networking ibm accenture bitcom web2.0

Als Hürden nannten die befragten Entscheider vor allem zu hohen Aufwand und Sicherheitsrisiken.
Ältere Beschäftigte dürften es zumindest anfangs schwerer haben in "Mitmach"-Unternehmen. Bei der Internet-Generation werden sie aber offene Türen einrennen. Mindestens jeder dritte Berufstätige im Alter bis 32 Jahre nutzt bereits Instant Messaging und Co bei der Arbeit, ergab eine Umfrage der Managementberatung Accenture.
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- Etwa jeder zweite tue dies ohne Wissen seines Arbeitgebers. "Sie bringen die Technologie ins Unternehmen mit, die sie auch privat überzeugt"
- sagt Accenture-Manager Tönnies von Donop und rät Unternehmen, ihnen entgegen zu kommen. Sonst riskierten sie, motivierten und qualifizierten Nachwuchs zu vergraulen.

Socialcast :: News

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tool knowledge_networking web2.0 enterprise2.0 socialcast socialmedia

KMWorld.com: Microsharing has benefits for NASA

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microsharing socialcast enterprise2.0 knowledge_networking NASA benefit roi

Among the findings is the conclusion that microsharing and internal enterprise collaboration tools benefit large enterprises and government agencies such as NASA.
technology should be implemented across the organization this year
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- Seventy-eight employees
- invited 398 other colleagues to participate. Within 60 days, 295 users had joined the community.
- Socialcast
- Forty percent of participants were Gen X; 24 percent, Gen Y; and 24 percent, "Baby Boomers."