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Best practices for cold calling and sales letters | Ask Metafilter

  • I was given a 5-minute intro to cold-calling once by someone whose coworkers called "the best in the business" of marketing his particular employer. His main tip was to have a smile on your face when you call, because that comes across in your voice. Act like you're calling a friend and you're helping them out and you're just really happy to provide this service -- probably some of the same things that make you successful face-to-face. Once they buy into you, they'll buy into your business.
  • You will get a lot of voicemail boxes. Practice your message - keep it upbeat - speak clearly - especially speak clearly when leaving your name and phone number. You may even consider speaking more slowly when leaving the number. If I have to listen to a voice mail more than once to get the contact information, it seriously reduces the chances that I will call back.



    Be persistent. The rep for the ISP we switched to left me like 12 voice mails before I called her back. Her tactic was to never say who she was with, and I got so annoyed after awhile that I called back. I don't know if I would recommend the anonymous company thing, but I do recommend persistence.



    Try different times of the day. I don't know where I read this (it might have been askmefi), but lots of times decision makers and managers are in the office way earlier than 8am, and with no receptionist to chop block you, there is a chance you might actually get the boss.
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