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Richard Fahey's Library tagged productivity   View Popular

01 Nov 09

McKinsey: What Matters: Using technology to improve workforce collaboration

  • Technology and workflow processes support knowledge worker success and are increasingly sources of comparative differentiation. Those able to use new technologies to reshape how they work are finding significant productivity gains.
  • Knowledge workers are growing in numbers. In some sectors of the economy, such as healthcare providers and education , they account for 75 percent of the workforce; in the United States, their wages total 18 percent of GDP.
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Productivity Paradox In The Age of Social Networks – Opposable Planets

  • If your employees are using Facebook at work, they are also likely checking work e-mail after dinner or at odd hours of the day. Don’t ask them to give up the former if you expect them to continue the latter. If you have good performance measurements, playing the “lost productivity” card is a canard.

The Productivity Myth: Step Away From the Twitter - Get Back to Work - O'Reilly Radar

  • Companies that think they may have a productivity problem because of social networks and the like actually have a measurement problem - that is - they don't know how to objectively measure whether an employee is meeting standards of productivity. In the absence of clear measurement - they resort to punitive actions (blocking these sites, monitoring employee behavior) that can damage morale and trust. If your sales team is nailing their numbers do you care if they are on Facebook? If your call center is handling volume with great customer satisfaction - do you care if they use Twitter?
01 Jul 09

Q&A: Transport for London CIO Phil Pavitt - V3.co.uk - formerly vnunet.com

What kind of social collaboration tools have you deployed to TfL staff?
We are only at the stage of piloting social networks at the moment. We ran a pilot from August to November last year to monitor whether access to social networks affects employee efficiency. We gave unrestricted internet access to 100 members of staff, and found that their productivity improved with their access to social networks. A TfL data sheet shows that the 100 staff spent 22,409 minutes on social networks a day.

www.v3.co.uk/...q-phil-pavitt-tfl-chief - Preview

socialnetworking tfl productivity socialmedia

  • What kind of social collaboration tools have you deployed to TfL
    staff?


    We are only at the stage of piloting social networks at the moment. We ran a
    pilot from August to November last year to monitor whether access to social
    networks affects employee efficiency. We gave unrestricted internet access to
    100 members of staff, and found that their productivity improved with their
    access to social networks. A TfL data sheet shows that the 100 staff spent
    22,409 minutes on social networks a day.
22 Mar 09

The ROI of being social at work | The AppGap

  • MIT research shows that 40% of creative teams productivity is directly explained by the amount of communication they have with others to discover, gather, and internalise information. In other MIT studies, research shows that employees with the most extensive digital networks are 7% more productive than their colleagues. Furthermore, those with the most cohesive face-to-face networks are 30% more productive.
  • This reinforces similar research by Aral, Brynjolfsson & Van Alstyne [3] that highlights the importance of these networks because they “strongly influence information diffusion … and access to novel information”. Availability of these networks, their research shows, is a highly significant predictor of worker productivity.
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