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This is part 2 of the "Tangible Benefits of E 2.0" series at the Oracle ECM Fusion blog. Must get my hands on the research articles and papers on Enterprise 2.0 RoI the author talks about in here (hey Billy Cripe, working like an academic íncludes linking and naming the sources, only telling us it's article number 1, 2, and 3 is a bit awkward ...)

blogs.oracle.com/...le_benefits_of_e20_part_1.html - Preview

enterprise2.0 roi research

This is the first part of the "Tangible Benefits of E 2.0" series at the Oracle ECM Fusion blog.

Funny, I expected something more suitable for selling Oracle software - the post is down-to-earth and while not telling the Enterprise 2.0 crown anything new I dig the realism (find a problem first, then think about ypur E 2.0 take et al.).

Shouldn't be too hard to find some pressing problems in todays organizations, huh?

blogs.oracle.com/...ible_benefits_of_e20_part.html - Preview

roi enterprise2.0 adoption implementation

Measurement isn't hard, but it requires work - I guess this holds true for getting to know more about the RoI of Enterprise 2.0.

Snip: "If you’re still saying to me that it’s too hard, that means that you don’t have the mechanisms in place to measure well, or you don’t have a handle on what you should be measuring because your goals aren’t clear, or you don’t know where that information lives inside your company. All of those are NOT an indication that measurement is hard. They’re an indication that you have some work to do to build the foundation for measurement."

altitudebranding.com/...nce-between-hard-and-hard-work - Preview

measurement metrics RoI socialmedia

Anthony Bradlwy of Gartner on being asked for social software metrics, how it's difficult and what are the reasons ...

Good discussion gets triggered, ie. Sameer Patel notes that "E2.0 is a state the enterprise achieves." and Lawrence Liu of Telligent adds that the title of Anthony's post should rather be "“You Can’t Build a Business Case for Social Software, ...Unless Unless You Can Define & Justify the Applications.”

Snip: "There is a good reason why it is so difficult to build a generic, universal business case for social software. You can’t do it. Social software is a set of mass collaboration principles and technologies that apply to the construction of a solution, not the solution itself. Social software business value can and does vary widely from one solution to the next. Trying to build a business case for social software is similar to building a business case for a toolbox. In establishing the justification for purchasing a toolbox, you can talk only in generalities. You can build things better, faster and maybe with fewer accidents. This is the same situation when trying to justify an investment in social software. You can’t get concrete unless you know what you are building."

blogs.gartner.com/...iness-case-for-social-software - Preview

enterprise2.0 roi usage implementation

addition to the RoI discussion, playing with an alternative notion of options. I like this for its focus on adaptivity, fuzzy and evolving goals et al.\n\nSnip:\n"The value of social media is counted in options - not ROI. Social media is dynamic, not static. Therefore "Strengths, Weaknesses, Opportunities, and Threats (SWOT)" are also highly dynamic moving targets that are highly contagious in social media and cannot be foretold in the next 5 days let alone 5 years. The cardinal rule of business is to collect assets and reduce liabilities. An option is an asset and an obligation is a liability."

www.relationship-economy.com/?p=3980 - Preview

roi socialmedia enterprise20

Given that we're talking a lot about RoI of Enterprise 2.0 this is a concise posting by Dion Hinchcliffe (and you know there's gotta be cute visualizations in there) making things a lot clearer for people pondering RoI et al.\n\nAnd while he's linking to a post of mine as well - right next to Hutch Carpenter (blush ...), I bookmark this especially for his point that Enterprise 2.0 usage is emergent in nature ...

blogs.zdnet.com/Hinchcliffe - Preview

roi enterprise2.0 dionhinchcliffe