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20 Jun 09

Tangible Benefits of E2.0 - Part 2: The Good News (Fusion ECM)

This is part 2 of the "Tangible Benefits of E 2.0" series at the Oracle ECM Fusion blog. Must get my hands on the research articles and papers on Enterprise 2.0 RoI the author talks about in here (hey Billy Cripe, working like an academic íncludes linking and naming the sources, only telling us it's article number 1, 2, and 3 is a bit awkward ...)

blogs.oracle.com/...le_benefits_of_e20_part_1.html - Preview

enterprise2.0 roi research

  • Good news comes in two flavors, research (proof/support) and anecdotes.
  • evidence that frequent and open communication enhances team collaboration
09 Jun 09

Participation Inequality: Lurkers vs. Contributors in Internet Communities (Jakob Nielsen's Alertbox)

via @DT and as a very welcome reminder, the classic Jakob Nielsen text on participation inequality, aka 90-9-1 rule, complete with visualizations ...

Myself, I have always argued that
1. this is more about the internet, and less about intranets et. al, so Enterprise 2.0 people don't need to worry THAT much
2. 90-9-1 is a deeply pessimistic view on things (alas, you decide whether it's pessimistic or realistic), in the enterprise we should go for 100-100-100 always (and yes, we can)

www.useit.com/...participation_inequality.html - Preview

participation community web2.0 collaboration research adoption

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