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08 Jun 09

Google Wave: Surfing The Future Of Collaboration

Ted Schadler of Forrester analyzing Google Wave, refining four WIMs (What does it mean):

* WIM #1: Don't get too stuck on installed email clients -- they can't evolve fast enough. [....]
* WIM #2: Google Apps Premier Edition is worth keeping a close eye on. [...]
* WIM #3: Microsoft will have yet another innovation hill to climb (and it will).
* WIM #4: IBM's approach to collaboration is looking pretty visionary.

Entertaining times ahead ...

blogs.forrester.com/...e-future-of-collaboration.html - Preview

forrester googlewave enterprise2.0 future

01 Jun 09

The year of the shift to Enterprise 2.0 | Enterprise Web 2.0 | ZDNet.com

Dion writes a concise analysis of the developments we will see in 2009 for Enterprise 2.0 - a good list, tons of studies referenced and some additional highlighting in the text.

blogs.zdnet.com/Hinchcliffe - Preview

enterprise2.0 forrester hinchcliffe analytics

Intriguing new just-released reports now show that between a third and one half of businesses either already are or will be employing so-called Enterprise 2.0 tools in the workplace (blogs, wikis, and social networking/messaging) in 2009.
The data also show that security concerns remain high, access is actually fairly low, compliance with mainstream enterprise data practices is poor, and some workers aren’t planning to get anywhere near them.
19 more annotations...
- Nearly one in two businesses will make use of Enterprise 2.0 software in 2009.
- Forrester
- actual employee access to the said tools is fairly low
- Business use of social networking has rough parity with personal use, while a quarter of people are not planning to use the tools at all.
- TMCnet and IntelliCom Analytics
- consistent business use of the social networking tools tools across organizations of all sizes and around the globe, ranging from 35% to almost half,
- Also, some workers are determined to be disengaged, with about 25% reporting no plans to use social networks, period.
- Concerns about the security issues with social computing is high, around 80%.
- Pretexting and phishing are now widely regarded as a serious threat
- At least 50 percent of organizations will use wikis as important work collaboration toos in 2009.
- Society for Information Management’s Advanced Practices Council (APC)
- Management of content types like SMS/text messages, blogs and wikis are largely off the corporate radar in 75% of organizations
- AIIM State of ECM Report for 2009
- A major change has taken place in many organizations over the last year and so there is imbalance and uncertain about how to best use the resources at hand.
- Using the right tool for the job while at the same time understanding that the Enterprise 2.0 tools change the very nature of the job is going to be essential for achieving good outcomes in virtually every organization.
- Blogs, wikis, and activity streams (those event lists in apps like Facebook and Twitter that tell you what’s happening in near real-time)
- The intrinsic design of these tools creates much more of a usable, accessible information ecosystem than traditional tools. These traditional tools can create powerful, local information flows but little build-up of value over time or collective intelligence. In other words, the new social tools change enterprise knowledge flow by making it more social, more open and public, discoverable, and ultimately, the most leverageable.
- When should social tools be used for getting work done and when should the older, traditional tools be used that keep information submerged and unusable by the rest of the organization.
- Hint: The create the most value for the organization (and themselves), workers should generally default to social tools unless the information is highly sensitive.