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19 Oct 09

Social Media Engagement Tips: Don't Drop the Ball

Dennis has a point here, and while I won't be too pessimistic (after all, benefits of social media engagement are real and will pull in people over time) I take this as a call for more resilience and care for the different groups of people in our organizations ...

"I also see examples of groups and sites that sit idle after an initial flurry of interest. What sometimes happens is that a group or community page is set up, a community of members is recruited, and then reality sets in.

Reality in this case means that an appreciation develops of the time, attention, thought, and other resources needed to keep the group going. Policies are required. Identities and permissions must be established. Most time consuming of all: content must be created, maintained, and discussed."

www.ddmcd.com/...t-tips-dont-drop-the-ball.html - Preview

knowledgemanagement communitymanagement enterprise2open enterprise20 consulting

27 Aug 09

At higher risk of having good ideas

Patti Anklam collects some good links (to online "paper" media) and ponders the changing nature of creativity, stimulus and innovation in social networks. Patterns and tasks aren't new (homogenity rarely breeds new ideas, being broad loosens the focus) as are the potential structural solutions (connecting disparate networks with knowledge brokers, importing, promoting and adapting ideas, the need for boundary-spanning importing of ideas ...) - but like Paula comments it's a sort of canary to see if we're doing our internal social networking (or our hanging out on the social media scene) right.

www.theappgap.com/risk-of-having-good-ideas.html - Preview

socialmedia innovation creativity enterprise20 organizations networks communication

  • If you have a “closed” network, where everyone pretty much knows or knows about each other. A good aspect of this connectivity is that the network can serve as a filter — multiple tweets or retweets about a topic link usually means it’s worth following — and its possible to generate a common language. However, it’s not likely that the richest source of creativity — two unlikely ideas coming together — will occur. You need (or the organization needs) to have connections outside the group. As Burt puts it (using one of my favorite phrases ever, the title of this blog), “People who live in the intersection of social worlds ‘are at higher risk of having good ideas.”
23 Aug 09

8 Things You Can Do With an Enterprise Wiki - Digital Landfill

Stewart Mader has a short list of wiki usage ideas:

"Let's look at eight ways a wiki can help you readjust your valuable time to get more of your essential work done, spend less time on meetings and redundant activities, and more efficiently assemble, refine and reuse valuable information.
* 1. Meeting Agendas
* 2. Meeting Minutes, and Action Items
* 3. Project Management
* 4. Gather Input
* 5. Build Documentation
* 6. Assemble and Reuse Information
* 7. Employee Handbook
* 8. Knowledge Base"

aiim.typepad.com/...o-with-an-enterprise-wiki.html - Preview

wiki intranet collaboration enterprise20

31 May 09

What Is Execution 2.0? | The Relationship Economy......

Jay Deragon on ACTION! ...\n\n"Will Management Buy Into The Plan?\n\nIn management, the ultimate measure of performance is the metric of management effectiveness which includes execution, or how well management's plans are carried out by members of the organization. Execution is not a singular or silo process rather it encompasses the following attributes:\n\n * leadership, or how effectively management communicates and translates the vision and strategy of the organization to the members\n * delegation, or how well management gives assignments and communicates instructions to members of the organization\n * return on investment, or how well management utilizes the resources (financial, physical, and human) of the organization to bring an acceptable return to shareholders\n * conflict management, or how well management is able to utilize confrontation and collaboration skills; management's ability to be flexible and appeal to common interests.\n * motivation, how management attempts to understand the needs of others and inspires them to perform. Motivation focuses on how performance is rewarded rather than how failure is punished.\n * consideration, or how well managers seek to understand and appreciate others' values; and not merely as a means to a business goal."\n

www.relationship-economy.com/?p=4174 - Preview

enterprise20 implementation

Again, What Is The ROI From Social media? | The Relationship Economy......

addition to the RoI discussion, playing with an alternative notion of options. I like this for its focus on adaptivity, fuzzy and evolving goals et al.\n\nSnip:\n"The value of social media is counted in options - not ROI. Social media is dynamic, not static. Therefore "Strengths, Weaknesses, Opportunities, and Threats (SWOT)" are also highly dynamic moving targets that are highly contagious in social media and cannot be foretold in the next 5 days let alone 5 years. The cardinal rule of business is to collect assets and reduce liabilities. An option is an asset and an obligation is a liability."

www.relationship-economy.com/?p=3980 - Preview

roi socialmedia enterprise20

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