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Dave Snowden drafts a more thorough definition of KM, interesting because of the variety of connections with Enterprise 2.0 I think

Snip "The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programmes."

Dave Snowden then adds some more guiding principles ... e.g. on how to organize for more effective KM et al.

Check it out ...

knowledgemanagement enterprise2.0 enterprise2open collaboration

Agree - if one wants to change the Enterprise situation one better understands this very special context.

Highlighted from diigo.

enterprise2.0 startups

Interesting discussion on the slow adoption of mash-ups in the enterprise - I agree that "this situation need not be".

Snip: "[...] Using a portal technology, which supports interportlet communication [...] an organization can create a composite application based on the Web applications which have proliferated. We are functionally and technologically there already. And it really isn’t all that difficult to implement [...]"

mashup enterprise2.0 adoption software

Whoa, Todd Stevphens compiled an extensive list - good to have, but with all downsides that come with it like extreme puzzledness and headaches for the reader upon seeing Blogger (Google) included in the list as well as Twiki classified as Open Source.

Strange too, that he missed out on Knowledge Plaza but Greg commented and corrected quickly. Oh the benefits of social media monitoring (and you know it doesn't suffice to search for your name alone, he).

enterprise2.0 software

Well ... Oliver has some good points - Sharepoint indeed builds up an infrastructure to build upon. But it's more about getting a more widely distributed understanding of collaboration, Enterprise 2.0 and probably some increased market readiness. I guess that's something at least ...

[more pointy remarks on http://frogpond.posterous.com/anticipating-sharepoint-2010-making-enterpris

collaboration sharepoint enterprise2.0

Teil 2 - über (Enterprise 2.0) Change Management Methoden ganz ohne E2.0 Technologien ;)

Snip" Dies ist nur eine begrenzte Auswahl von Maßnahmen, aber aus unserer Sicht und Erfahrungen sind diese die wirkungsvollsten. Alternativen gibt es eine Menge wie z.B. Real Time Strategic Change (RTSC), Appreciative Inquiry, World Café… Entscheidend ist welche zu Ihrem Unternehmen und Herausforderungen am besten passt."

enterprise2.0 methods

das ist mir ein bisschen zu "Flowerpowermäßig" - aber mit der Grundtendenz stimme ich durchaus überein .. neue Potenziale für Wissensarbeit in Organisationen durch Enterprise 2.0 (zur Umsetzung dann im Teil 2, auch bei diigo bookmarked)

enterprise2.0 knowledgework knowledgemanagement

Andy McAfee asks himself why prediction markets haven't taken off so far ...

I agree with him about the bewilderment and can only say that 1. there are quite some (technology) vendors postioned in this space and 2. you can achieve quite a lot with plain (open source) social software already.

Snip: "The evidence is mounting that corporate prediction markets work as advertised, delivering quick, accurate, and decisive predictions in areas of great interest. Furthermore, the evidence so far also suggests that they work better than current corporate forecasting techniques, at least in some circumstances. So are there any good reasons left for not using them, or at least experimenting with them? I ask seriously: why would any enlightened company not avail itself of this technology? Can you come up with any legitimate reasons not to jump in with prediction markets?"

collective_intelligence prediction_markets enterprise2.0 adoption business_intelligence

This is part 2 of the "Tangible Benefits of E 2.0" series at the Oracle ECM Fusion blog. Must get my hands on the research articles and papers on Enterprise 2.0 RoI the author talks about in here (hey Billy Cripe, working like an academic íncludes linking and naming the sources, only telling us it's article number 1, 2, and 3 is a bit awkward ...)

enterprise2.0 roi research

This is the first part of the "Tangible Benefits of E 2.0" series at the Oracle ECM Fusion blog.

Funny, I expected something more suitable for selling Oracle software - the post is down-to-earth and while not telling the Enterprise 2.0 crown anything new I dig the realism (find a problem first, then think about ypur E 2.0 take et al.).

Shouldn't be too hard to find some pressing problems in todays organizations, huh?

roi enterprise2.0 adoption implementation

via Thomas: Orcale and accenture sponsored some very slick videos - explaining what they mean with "Enterprise 2.0".

Besides videos there's supposed to be case study material - and I found an Oracle ECM blog this way, see http://blogs.oracle.com/fusionecm/

And as one thing leads to another there is a three-part post there, which dealt with the "Tangible Benefits of E 2.0":

Snippet: "In Part 1 of this short Tangible Benefits of E2.0 series, we covered the bad news around E2.0 and ROI and Adoption.
In Part 2 we covered the good news from the research and theory angle. We saw that scholarly and researched proofs are emerging to prop up the soft benefit claims of better collaboration, increased team efficiency, and increased ability to innovate. These kinds of soft proofs are still emerging as THIS article on 7 ways E20 will cut costs demonstrates."

Will add these posts onto the diigo-Linklist as well, see inside then for highligting as usual.

enterprise2.0 video oracle vendors ecm

This is Lee Bryant's post on the future role of RSS in the Enterprise - (here I wrote that it's a reply to "Steve Gilmor’s dim-witted claim that RSS is dead", http://blog.enterprise2open.com/2009/06/09/enterprise2open-06092009/).

Yes, fully agree, RSS is about as dead as http or XMPP. And I really enjoyed this post, best blogpost-intro ever:

Snip: "One of the most annoying habits of self-appointed technology gurus, sheikhs, czars or experts is that they take their own behaviour as the basis for extrapolation to predict how the rest of the world will/could/should use tools. A side effect of this is an inability to empathise or understand the needs and culture of non-geek workers in non-technology companies."

rss enterprise2.0 trends future analysis

Dion writes about how to bridge the gap between the social collaboration world outside and classical organizations.

Strategies and battle plans "how to proceed", I am with this but have doubts at the same time.

To me it's probably about the benefits of aiming high (you might achieve at least a bit) vs. procedding with cautious little steps? We all know it's about the social dimensions in the first place with Enterprise 2.0, where both approaches have their up- and downsides ...

adoption enterprise2.0 implementation

A great piece on why RSS readers are still of importance to us, the knowledge workers. True for knowledge workers in Enterprise 2.0 ebvironments too, not all can be done via Friendfeed or Twitter.

Take this together with Lee Bryants fine reply (I will bookmark this in Diigo as well) on Steve Gilmor's dim-witted claim that RSS is dead. And yes, Lee, I loved this thing about consultants with short-attention spans ;)

knowledgework enterprise2.0 rss

Ted Schadler of Forrester analyzing Google Wave, refining four WIMs (What does it mean):

* WIM #1: Don't get too stuck on installed email clients -- they can't evolve fast enough. [....]
* WIM #2: Google Apps Premier Edition is worth keeping a close eye on. [...]
* WIM #3: Microsoft will have yet another innovation hill to climb (and it will).
* WIM #4: IBM's approach to collaboration is looking pretty visionary.

Entertaining times ahead ...

forrester googlewave enterprise2.0 future

Dirk Röhrborn does a german-language analysis of Google Wave out of an Enterprise2.0 perspective, to sum it up: "Promising, but questions remain"

Snip: "Fazit: Es gibt noch viele offene Fragen.

Mit welchem Geschäftsmodell wird Google das Produkt anbieten? Kostenfreie Nutzung, Premium SaaS, Lizenz oder Appliance - oder alles zusammen?
Wie können organisatorische Strukturen und Berechtigungen abgebildet werden? Wie kann eine Integration in bestehende IT-Infrastrukturen erfolgen? Für welche Anwendungen ist Wave gut oder weniger gut geeignet? Wird die große Flexibilität von Google Wave befreiend wirken oder noch mehr zur Verwirrung und zum Information Overload der Nutzer beitragen?"

googlewave collaboration enterprise2.0

Nicole Simon has done an interview with Clay Shirky, talking about social media as a whole but there are some Enterprise 2.0 related learnings in there as well (when Clay was at this years CeBIT webciety it was like that as well, talking about social media is **very** beneficial to Enterprise 2.0 people too).

Some snippets:
* 5 word synopsis for Here Comes Everybody: The Power of Organizing Without Organizations: Group action just got easier
* relevant participation patterns
* why the product department should adopt these new tools, not marketing
* we are in the infancy of use of social tools in companies
* if old organisations will not catch up, startups will do the job for them

interview future trends collaboration enterprise2.0 socialmedia

Ex-McKinsey man and now Socialtext's director for customer benefit (I am not sure about this is the right job title, Ross Mayfield said something like this at this weeks Interbational Forum in Enterprise 2.0 in Milan) on how CIOs can benefit from Enterprise 2.0:

Snip: "Strategic relevance can be a sore spot for CIOs. Although most line managers agree in principle that IT is strategically important, CIOs still struggle for a seat at the strategy table. Senior leaders in manufacturing and other operationally intensive industries understand the importance of IT. But in other sectors, line management has a hard time seeing IT as more than a back-office support function. That's particularly true in professional services, pharma, media, and other knowledge-intensive industries which traditionally create value through individual talent rather than operations.

Enterprise 2.0 is changing all that."

I think he's right and there's much to decide and get right now in the outsets of Enterprise 2.0 - we get most of it when we conceive it as strategic issue for the company (and by strategic I sure don't mean something like "important" or the like alone) - the task is now for CIOs to find a place at the boardroom table ...

strategy enterprise2.0

German conference about Intranet strategy - July 1. and 2. in Zurich, Switzerland.

Snip
"Am 1. und 2. Juli finden in Zürich zum ersten mal die Intranet Strategietage statt. In 4 Seminaren wird das ganze Spektrum des Intranet Managements von 3 Intranet-Experten beleuchtet:

* Intranet-Strategie und –Management
* Redaktionsprozesse und Content-Qualität
* Intranet-Governance und Zielcontrolling
* Suche und Informationsarchitektur"

intranet enterprise2.0

I have commented on Björns post on how to measure the RoI (overall the effects of Enterprise 2.0).

Numbers and "ways to proove it" are of varying importance in organizational decision processes - we all know that many things get chosen and done without clear-cut rentability calculations etc. - yet getting executives to buy into Enterprise 2.0 pilot projects can profit a lot from well-defined numbers.

Please, read my comment and tell me what you think.

metrics measurement enterprise2.0