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Participation Inequality: Lurkers vs. Contributors in Internet Communities (Jakob Nielsen's Alertbox)
via @DT and as a very welcome reminder, the classic Jakob Nielsen text on participation inequality, aka 90-9-1 rule, complete with visualizations ...
Myself, I have always argued that
1. this is more about the internet, and less about intranets et. al, so Enterprise 2.0 people don't need to worry THAT much
2. 90-9-1 is a deeply pessimistic view on things (alas, you decide whether it's pessimistic or realistic), in the enterprise we should go for 100-100-100 always (and yes, we can)
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