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10 Nov 09

McKinsey: What Matters: Using technology to improve workforce collaboration

  • Unfortunately, the productivity measures for collaboration workers are fuzzy at best. For production workers, productivity is readily measured in terms of units of output; for transaction workers, in operations per hour. But for knowledge workers, what might be thought of as collaboration productivity depends on the quality and quantity of interactions occurring.
  • The interactive graphic that accompanies this article provides a synthesis of our view on how organizations can improve collaboration.
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30 Oct 09

Enterprise 2.0 is a Crock: Discuss : Andrew McAfee’s Blog

  • If you’re a manager within a stable hierarchy and you get wind of a movement that aims to eliminate management and hierarchy (and stability!), you’re almost certainly going to oppose it.
  • And it’s wrong because it’s, well, wrong. On two counts. First, management, hierarchy, routine, and bureaucracy have their faults, but none of them qualify as mala in se – things that are bad in and of themselves. Organizations should probably have less of each of them rather than more, but that doesn’t mean that they should have none.
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10 Aug 09

The Productivity Myth: Step Away From the Twitter - Get Back to Work - O'Reilly Radar

  • My favorite guideline comes from IBM (they have the best guidelines that I know of) which says, "Don't forget your day job" Enough said.
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