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McKinsey: What Matters: Using technology to improve workforce collaboration
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Unfortunately, the productivity measures for collaboration workers are fuzzy at best. For production workers, productivity is readily measured in terms of units of output; for transaction workers, in operations per hour. But for knowledge workers, what might be thought of as collaboration productivity depends on the quality and quantity of interactions occurring.
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The interactive graphic that accompanies this article provides a synthesis of our view on how organizations can improve collaboration.
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Does your e-mail reveal how productive you are? - By Michael Agger - Slate Magazine
Cataphora is a Silicon Valley company that tries to model what an "effective" employee looks like based upon her electronic trail.
The Productivity Myth: Step Away From the Twitter - Get Back to Work - O'Reilly Radar
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My favorite guideline comes from IBM (they have the best guidelines that I know of) which says, "Don't forget your day job" Enough said.
Lifehacker - What Kind of Emailer Are You? - Email Habits
They found two distinct types of emailer. They termed the first "day labourers" because they tended to send emails throughout the normal working day between 0900 and 1800 but not at other times. The second group they called "emailaholics" because these people sent emails throughout the waking hours from 0900 to 0100.
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