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Driessen Samuel's Library tagged knowledgemanagement →  View Popular

10 Nov 09

Defining KM - Cognitive Edge

    • The purpose of knowledge management is to provide support for improved decision making and innovation throughout the organization. This is achieved through the effective management of human intuition and experience augmented by the provision of information, processes and technology together with training and mentoring programmes.


      The following guiding principles will be applied


      • All projects will be clearly linked to operational and strategic goals
      • As far as possible the approach adopted will be to stimulate local activity rather than impose central solutions
      • Co-ordination and distribution of learning will focus on allowing adaptation of good practice to the local context
      • Management of the KM function will be based on a small centralized core, with a wider distributed network

E L S U A ~ A KM Blog Thinking Outside The Inbox by Luis Suarez » Defining Knowledge Management and Enterprise 2.0 – Sharing Your Story

  • "Knowledge management refers to strategies and structures for maximizing the return on intellectual and information resources. KM depends on both cultural and technological processes of creation, collection, sharing, recombination and reuse. The goal is to create new value by improving the efficiency and effectiveness of individual and collaborative knowledge work while increasing innovation and sharpening decision-making"
  • In fact, it’d be right to say that we already *know* way too much. KM isn’t about helping us to know more. It’s about helping us to understand. Knowledge without understanding is like, well, information.
  • 2 more annotations...

The 3rd KM: personal knowledge management | The AppGap

  • Harold Jarche has developed a model for thinking about PKM in terms of the internal knowledge activities (sort, categorize, make explicit, retrieve) and the external activities (connect, exchange, and contribute). He goes on to list which social tools support internal activities vs. external activities; for example he aligns the use of social bookmarks (deli.cio.us and Diigo) as follows:
23 Sep 09

Alternatives to the CKO - Cognitive Edge

    • Over centralising knowledge management, the appointment of a Chief Knowledge Officer (CKO) and the like tend to mean that other parts of the organisation feel that knowledge management is no longer their responsibility. There is a also a tendency for such groups to develop specialist language and become alienated from the wider workforce.
    • Paradoxically, there is a need for senior management commitment to knowledge management and this often leads to the appointment of a CKO.
    • Knowledge management needs to be seen as a distributed function, the responsibility of the whole workforce.
    • Central support is needed, but it needs to be focused on supporting rather than directing the network.
    • Overall knowledge management requires top down direction of broad goals, but then bottom up generation of initiatives.
    • Technology needs to augment human interaction rather than replace it.
    • Over centralising knowledge management, the appointment of a Chief Knowledge Officer (CKO) and the like tend to mean that other parts of the organisation feel that knowledge management is no longer their responsibility. There is a also a tendency for such groups to develop specialist language and become alienated from the wider workforce.
    • Paradoxically, there is a need for senior management commitment to knowledge management and this often leads to the appointment of a CKO.
    • Knowledge management needs to be seen as a distributed function, the responsibility of the whole workforce.
    • Central support is needed, but it needs to be focused on supporting rather than directing the network.
    • Overall knowledge management requires top down direction of broad goals, but then bottom up generation of initiatives.
    • Technology needs to augment human interaction rather than replace it.
  • 5 more annotations...
06 Aug 09

When Information is NOT the Answer : Andrew McAfee’s Blog

  • IT’s ability to provide needed information to business decision makers
  • What type of supporting data do we need to make sense of a rapidly changing market? What other information is required to support execution? What organizational, behavioral, and cultural changes will we need to capture the benefits of improved information?
  • 13 more annotations...
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