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Use the following steps when you install ZENworks 7 Desktop Management with SP1 IR4 on a Novell NetWare® server where you previously installed ZENworks 7 with SP1 or later Desktop Management Server software:

1.Unload all copies of Novell ConsoleOne® running on the NetWare server.
2.(Conditional for servers running Workstation Imaging) Unload imgserv.nlm or run zfdstop.ncf.
3.(Conditional for servers running Workstation Inventory) Type the following command at the server console to unload Java-based inventory processes:
STOPSER *
4.From the location where you extracted the hot patch files, open the zdm7sp1_ir4 folder, double-click winsetup.exe to start the hot patch installation program, then click Installation.
5.Click Desktop Management Services, then follow the prompts displayed by the Installation Wizard.
The IR4 installation program updates only the ZENworks 7 Desktop Management components that you previously installed. If you want to install other components, they must be installed from the shipping version of ZENworks 7 Desktop Management with Support Pack 1 before they can be updated with this program.
6.When the installation program is complete, reboot the server to restart the updated services.

If there is any further detailed information required, please contact nicfae@realtek.com