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27 Apr 08
Next Generation Knowledge Management Volume 2 (2007) by Jerry Ash (Gurteen Knowledge)
Some key issues in KM
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- Comparing, contrasting, connecting corporate and personal KM;
- The road from command and control to knowledge sharing;
- Interpersonal knowledge management (IPKM);
- Social network analysis and social software;
- Seven steps to personal knowledge management;
- How do we know knowledge works;
- Relationship of CRM and other disciplines to KM;
- Knowledge networks and value creation;
- The creation and reuse of project knowledge;
- Achieving accountability through shared values;
- New roles for top and middle managers;
- Increasing performance through knowledge;
- Defining and organising communities of practice.
- Comparing, contrasting, connecting corporate and personal KM;
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