Dan Keldsen's Library tagged systems_thinking →  View Popular, Search in Google

Free-flowing talk from John Seddon - talking about systems thinking and why many approaches to "managing change" is focused on processes instead of outcomes. Pokes a ton of holes in many areas of "normal business practices."

"John Seddon explains why targets make organisations worse and controlling costs makes costs higher.
This elegant dissection of the organisational madness that pervades our culture was given at the 2009 conference of the Human Givens Institute. Target Obsession Disorder laid bare. "

change culture enterprise2.0 systems_thinking value_management john_seddon incentives

Wow - a fantastic article/transcription. There's a reason Russell was known far and wide for his deep work in Systems Thinking. No BS, no apologies, and he is wise enough to know that he doesn't know it all.

Very worth reading, and taking from theory into practice on many fronts.

"Editor’s note: This article is drawn from a speech given by Russell Ackoff at a Villanova University conference honoring his lifetime of work in systems theory and practice—and celebrating his 80th birthday. In the address, Russell, who died last month at the age of 90, reflects on what he enjoyed most about being a lifelong systems thinker. This article was reprinted in The Systems Thinker by permission of Plenum Press."

systems systems_thinking russell_ackoff