Dan Keldsen's Library tagged process →  View Popular, Search in Google

Even PwC is seeing the convergence across process, content and collaboration. Meta-layers everywhere, and the new role of modern CIOs (hint: own it all and make it all work together)

"In this issue of the Technology Forecast, we examine the yin yang of structured or repeatable work processes and versatile or variable human processes. Most large enterprises have spent much of the past 15 years implementing business infrastructures focused on standardized processes supported by modern enterprise applications. The words roll off the tongue so easily that we often forget that for most large enterprises, these highly standardized, repeatable, and automated processes represent a fraction of what really happens in the business. For every "yang" in the business, there are probably two "yins"—the more variable, responsive, creative, analytic, and insightful activities that heavily rely on the versatility of employees’ efforts."

PwC technology_forecast metalayer BPM ECM process CIO

As a (sometimes) process-oriented guy, I find this fascinating. As a "have a mind of your own in the social world" (ala Cluetrain), I find it a bit disturbing. But have a look at this article on the Air Force Web Posting Response Assessment V2...

"Despite the chart's sometimes-stiff language, former military spokesman Steven Field says he's "a fan." Field, who's been occasionally critical of the armed services' blog outreach efforts, tells Danger Room: "I've always thought that a military-like process would be a good bridge to connect the services with the blogosphere. There's a field manual for everything in the military, so this flow-chart presents online communications in a DoD [Department of Defense] friendly format.""

counterblog air_force process business_process social_media cluetrain_manifesto

Ah, lean and process. Still obsessed with trying to bring Lean Thinking out of the manufacturing world and into white-collar work.

Interesting exercise:
"Sal Runfola, director of operations at Food Sciences and the person directing our event, had six members of our group stand around a conference room. He gave a tennis ball to one man, who was instructed to toss it to someone else. The second person had to toss it again, but only to someone who hadn’t touched it before. This went on until the sixth person had the ball." (read more)

lean_process lean_thinking lean process business_process_management tennis_ball game innovation

Stumbled onto this solution today - so much of collaboration is about providing a generic "knowledge worker" environment, but there can easily be a need for a more specialized environement. ProtoShare is a website wireframing and prototyping tool, wrapped

webdesign web2.0 wireframe design usability collaboration development interaction_design interaction online process ux wireframing prototyping wireframes ia information_architecture taxonomy webdev

Excellent article by Jeff Patton on an agile development practice/pattern known as the user story. Looks at a user experience end to end (and with sub-tasks) to make sure the ENTIRE experience is considered. I believe Jeff taught the Agile Development mee

IA development agile IxD process methodology jeff_patton user_story user_experience agile_development

Even though I don't code (much) any more, I still like to keep a hand in agile/extreme/pair/* methods, and see what the cool kids are up to. Interesting open source diff/review tool. Idea is to abolish disconnected code review processes (think distributed

opensource review code collaboration development agile quality process codereview programming

Found this post via an entry by one of our Enterprise 2.0 advisors, Patti Anklam's blog. Applies to Enterprise 2.0 and Web 2.0. Commented on Andrew's blog, rather than mine and trackback.

web2.0 enterprise2.0 process chaos andrew_gent patti_anklam