Dan Keldsen's Library tagged informationweek →  View Popular, Search in Google

"We all know the pain of a lost piece of vital information, whether a customer proposal, document, or important e-mail. The hurt became even more acute this year, as many were forced to comb through data left behind by laid-off colleagues. That's too bad, because the core technologies to enable federated enterprise search have existed for more than 15 years. Yet according to our InformationWeek Analytics Enterprise Search Survey of 552 business technology professionals, not even one in four organizations uses any type of enterprise search system today. "

I still recall a client whose "center of search excellence" employee insisted that federated search was something we made up, and wasn't possible. The same person who's sole job was to harness search, sitting in IT, couldn't tell us what versions and capabilities of the various search technology they had in place.

To paraphrase Bon Jovi "You give search... a bad name."

informationweek research search analytics federated_search

I'm planning a longer take on this, but the succinct take, Salesforce hasn't innovated for quite some time, and their offerings in content management and idea management are incredibly light. Do they need to expand offerings to get to $2 Billion? Still plenty of CRM business to take.

"Four years ago, InformationWeek asked in a cover story "Does Salesforce.com Have The Chops To Become A Billion-Dollar Company?" Now that it's on a $1.4 billion-a-year run rate, Benioff has his sites on $2 billion a year, planning to spend on salespeople even if it means slightly slower growth of its profit margin. With only 31% of sales outside the U.S., there's a lot of greenfield out there.

"We're just not in enough deals. ... We need to continue to visualize ourselves beyond that $2 billion revenue number with a fully diversified product line," he said. "That's where we're moving." The next big product in Salesforce's pipeline is Chatter, a Facebook-like collaboration platform it plans to start selling sometime later this year. "

cloud_computing SaaS salesforce global_cio cio informationweek