Dan Keldsen's Library tagged enterprise2.0 →  View Popular, Search in Google

As always, a great infographic from SocialCast on adding play into the enterprise (how to get and keep employees/workers engaged in their work).

play enterprise gamification socialcast infographic level_up engagement e2.0 enterprise2.0

Interesting premise, nicely described, and slightly above and beyond other "voting-driven" platforms. But what about real decision-making and debate/deliberation-oriented work? And are *all* projects *always* democratically controlled with one vote per person? Lovely idea, except for the projects/work that has to get done, whether anyone particularly wants to do it (financials, shipping rather than adding on to software, etc.).

Anyone using bettermeans or alternatives? What are the pros/cons you've experienced?

From the site:
"We need a new agreement of how we work together. How we make decisions. How we decide on who gets to work on what. And who gets paid what.

Groups of people can work together intelligently, without getting bogged down in endless meetings, or slow decision making. No bossing needed.

Open source software and wikipedia, are just two examples of large groups working together efficiently without fixed heirarchy.

Bettermeans lets you use the same decision-making rules, and self-organizing principles behind open source to run your project."

web2.0 collaboration bettermeans open_enterprise enterprise2.0 social_project_management

Presentation given on Wednesday, June 16, 2010 at 8am ET at the Enterprise 2.0 Conference. 5th presentation I've given at this event over last 2.5 years. Timing is right - convergence, integration, standards - people are finally looking at E2.0 as PART of their overall business architecture, and not just a stand-alone capabilities.

Track: Tackling Enterprise 2.0 Business Challenges

It is now 4 years into the Enterprise 2.0 movement, 7 years into Enterprise Wikis, and 20 years since the birth of HTML and the web.
Organizations have never had as much potential flexibility for collaboration, content, search and process tools to be used with their employees, partners, suppliers and customers - but even though core beliefs at the heart of Enterprise 2.0 are in the power of transparency and loosely coupled services, most organizations have blown themselves to bits through extremely DIS-integrated E2.0 (and prior era) solutions.

If you're headed down the path of a microblogging platform from one vendor, a wiki from another, a mashup platform from yet another, a community site from another, and a search engine from yet another - save yourself the time, money and resources BEFORE you commit a single cent, and set yourself up for faster, better and cheaper STRATEGIC flexibility. Or be ready to watch your competition/market fly by while you're busy playing Enterprise 2.0 Twister with a dozen, non-integrated, siloed solutions, and the fiefdoms that come with them.

If you've fallen into this trap already - how do you get out? and without breaking the bank, or getting fired?

Let's talk best AND worst practices - and how to balance the pragmatic and simple, with the need for a strategy that converge and unify your Enterprise 2.0 investments before it's too late.

informationarchitecture information_architected dan_keldsen enterprise2.0 e20 e2.0 silo flexibility federated search portals taxonomy business_process_management enterprise_portals integration convergence

km e2.0 e20 enterprise2.0 carl_frappaolo culture

Relates to previous bookmark - game design focuses on the player (or players) first - yet most enteprise systems focus on the enterprise (only) and not the players/users/employees, UNLESS it's customer-facing, and arguably, even then, most organizations handle "customer-centricity" badly. What can we learn AND APPLY for Enterprise systems?

gamasutra design behavioral addiction adoption gaming enterprise2.0 e20

That's right, the power of social proof, recency, frequency, signs of influence/expertise - much to learn from gaming world that can be applied to Enterprise 2.0.

Interesting article - ties nicely into the experiments I'm running on Gaming Meets Enterprise 2.0 (see http://spreadsheets.google.com/viewform?formkey=dGJadXEzd0lhOFNMY1NGMWczNlJTU2c6MA )

e20 enterprise2.0 game_theory adoption addiction gaming

"Do you work in a society of strangers? Don't know? Then tell me if this sounds like your experience at work:

* You're working on a project and would like to know who else in the organization has worked on a similar project in the past.
* You encounter a problem on your project that you need to solve quickly but have no idea how to identify the precise person in the organization you could reach out to for input.
* The company is large, but when you think of the people you interact with on a daily basis, the people with whom you exchange information and discuss ideas, it's generally the same small group of people who have essentially the same experience you have.
* You come across some information that you think would help your company develop new business and you'd like to send it in an email to the people in the organization who could act on it, but you don't know who to send it to and you don't know how to find out.

If this sounds like you then you work among a society of strangers."

dan_keldsen information_architected enterprise2.0 e20 e2.0 ethan_yarbrough allyis society_of_strangers

"With the Defense Department's recent decision to open up DOD networks to social media sites, members of the military will be looking for guidance on what they can and can't do on Facebook, Twitter, and blogs.

“With the directive-type memorandum opening up social networks, suddenly you have an entire world of servicemembers who will have access to all these sites,” said Paul Bove, social media strategist for the Air Force Public Affairs Agency's Emerging Technology Division, speaking today at the Open Government Innovations 2010 conference in Washington. “And they need to have policy on what they can and can't post on them.”

And on that point, the Air Force Public Affairs Agency is ahead of the curve: The agency published its first guidebook to using social media for airmen more than a year ago. “Guides eliminate the excuse of, ‘I didn't know,’” said Bove.

Bove spoke at the conference about the process of putting together that guide, titled Social Media and the Air Force, now out in its second version. He also spoke about its overall success — both as a tool for airmen and in gaining recognition for the Air Force in social media circles."

airforce USAF socialmedia e2.0 e20 e2casestudy enterprise2.0

"E2.0 Meets Gaming - Collaboration Experiment

A recent post on the Jivespace community sparked the flames of this experiment even higher...

I'm planning on running a few experiments to look at connections between collaboration in the enterprise and collaboration via co-op gaming online, specificaly via Xbox 360 and Xbox Live.

Anyone interested in participating, I'm putting together a spreadsheet (below) of Xbox Live IDs, twitter IDs and 3 games - Call of Duty 4: Modern Warfare, Call of Duty: World at War, and Halo 3. Looking to put together as large a co-op team as possible to see how we go about collaborating in-game, and abstract out from there to the enterprise collaboration trends we're constantly researching.

Get the word out - even though I've been using gaming as an enterprise metaphor for roughly 14 years, I haven't taken the next step to dive even more explicitly into what collaboration practices can cross the barriers between consumer gaming and the enterprise."

collaboration e20 e2.0 enterprise2.0 gaming call_of_duty xbox360 halo3

2 years later, and we're still getting traction on our definition of Enterprise 2.0. As I've said before, an overnight sensation doesn't happen overnight.

"A system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise".

(Enterprise 2.0 defined by Carl Frappaolo and Dan Keldsen of Information Architected in a report written for Association for Information and Image Management (AIIM))

e20 enterprise2.0 e2.0 dan_keldsen carl_frappaolo information_architected

I've known Jed for several years, first met in Aarhus, Denmark in 2007, and have maintained connections through his departure from the UK to Toronto. Sharp fellow, great to hear our Enterprise 2.0 training course met with his approval.

"That said, I did listen to all of Dan Keldsen's presentations, and read through all of the material in order to provide a rather light weight assessment for you my readers (OK, a friend said he was thinking of taking the course and asked me to provide my opinion). I first met Dan at a conference years ago and there is no doubt that he "knows his stuff" as we say in Yorkshire. Just to make it clear, I did the online elearning version of this course, not the class room version. I have done both before, and generally I find all AIIM training materials to have been of good quality, and morevoer, actually useful in 'real world' work."

e20 enterprise2.0 training dan_keldsen jed_cawthorne

Free-flowing talk from John Seddon - talking about systems thinking and why many approaches to "managing change" is focused on processes instead of outcomes. Pokes a ton of holes in many areas of "normal business practices."

"John Seddon explains why targets make organisations worse and controlling costs makes costs higher.
This elegant dissection of the organisational madness that pervades our culture was given at the 2009 conference of the Human Givens Institute. Target Obsession Disorder laid bare. "

change culture enterprise2.0 systems_thinking value_management john_seddon incentives

Whew, looks like being one of the first analysts (about 7 years ago), to be covering the then un-named Enterprise 2.0 is coming to fruition.

Proud to be ranked in the "Most Influential" grouping - working hard to keep it real, keep it relevant, and keep on pushing through the barriers of business misunderstandings, and overfocus on tools as saviors.

Thanks to my brother, Dave Keldsen (aka DAK) for pointing out the extremely early indicators of wikis finding a home in the Enterprise, and the early collaboration with trail-blazers like Konstantin Guericke (co-founder of LinkedIn) in Social Networking, and Ross Mayfield (Founder of SocialText). We were all way ahead of the curve, but "the future" is more present now than ever before - let's make it count!

Anything I can do to provide coaching, consulting or workshops - don't hesitate to get in touch. Let me bring the lessons learned (and those not yet uncovered), to YOUR organization.

From Seek Omega:
"The 2010 Enterprise 2.0 All-Star Blogger Roster

Now that the holiday hangover has worn off and the bills are coming due, I want to turn your attention to the individuals that are most influencing the Enterprise 2.0 space. Those of you that are early adopters or just starting to research Enterprise 2.0 can short cut the search for quality information by following and reading from these all-stars.

How and why were these people chosen? By a combination of influence and focus on Enterprise 2.0. Some highly influential bloggers like Chris Brogan, Fred Zimny and Jeremiah Owyang were not chosen because their focus is outside the E2.0 space. Sure they have an opinion on E2.0, but their primary focus is not on E2.0."

omega allstar e20 enterprise2.0 dan_keldsen information_architected

Ron Miller of FierceContentManagement prodded me for some feedback on the social additions to MOSS 2010 after the launch news at Enterprise 2.0 Conference in San Francisco, but at the time I didn't have time to meet his publication deadline. This time, in a follow-up interview Ron did with Christian Finn at Microsoft, I had a chance to provide commentary based on our research and client work.

Excerpt:
"Dan Keldsen of Information Architected thinks the social features are bound to be behind the curve, just because of the time it takes to develop a product like SharePoint. "Microsoft is always going to lag behind their smaller and more agile competitors. It's simply the nature of the development cycle for Microsoft. Features that were "locked in" for design 2 years ago are finally going to ship in 2010. In the meantime, smaller competitors such as Box.net, PBWorks, SocialText, Jive as well as Google (via Google Apps, Sites and now Wave...) have been running like the wind to build light-weight platforms with social computing features first and foremost, while SharePoint has this functionality added afterwards, clearly as an after-thought.""

enterprise2.0 e20 resistance collaboration dan_keldsen information_architected social_computing microsoft sharepoint christian_finn MOSS ron_miller

A reference to our 2.0 Adoption research - Resistance is Real (and always has been, BTW)

"As Enterprise 2.0 and social business technologies work their way through the Hype Cycle, the resistance to change understandably receives more attentions. A 2.0 Adoption Council study proclaims “Resistance is Real”. Culture has always been on the radar screen, now it’s right into the practitioner’s face again."

adoption enterprise2.0 e20 resistance collaboration dan_keldsen carl_frappaolo information_architected

Good to see that our work is getting wider play - above and beyond the keynote we had done live at the Enterprise 2.0 Conference in San Francisco. Stay tuned for more on this research.

"It should not surprise us that the top issue is resistance to change. Readers of this blog know that business projects of every kind suffer from issues related to poor communication, conflicting agendas across information silos, and related organizational causes of failure.

A recent study from Information Architected and The 2.0 Adoption Council also describes resistance to change as the significant barrier. This compelling slide clearly summarizes that message..."

2.0 e20 enterprise2.0 resistance collaboration change adoption information_architected dan_keldsen carl_frappaolo zdnet

Good (and growing) list of Google Wave bots - interesting to see how people are extending wave beyond humans and pure system-to-system mashups, to include realtime bots.

googlewavebots 2.0 e20 enterprise2.0 web2.0 bots automation collaboration wiki

Implications and concerns for E2.0 deployments in general, and "in the cloud" (SaaS, hosted, etc.) in particular

data protection eu privacy security 2.0 e20 enterprise2.0

Large-scale "2.0-style" collaboration stories are somewhat difficult to find, but getting easier every week.

As the research partner for Susan Scrupski's 2.0 Adoption Council, we just presented a Keynote at the Enterprise 2.0 Conference in San Francisco last week, some of the early findings of our initial round of research with the 10,000+ employee-sized organizations that make up the majority of members in the 2.0 Adoption Council.

Between Swiss Re, BAH, CSC, IBM (amongst others), the momentum seems to be building.

See the post summarizing high-level findings and the presentation from our keynote at:
http://www.informationarchitected.com/blog/e20-from-horses/

A companion whitepaper is forthcoming, as is extended research with more details and cross-correlation.

Culture and Adoption are incredibly important - successful 2.0 implementations require far more than the mere purchase and deployment of tools - the Swiss RE case sounds like a great example of 2.0 done well.

somesso 2.0 enterprise2.0 e20 e2casestudy 20adoptioncouncil information_architected swissRE

Truly fantastic post by Cheryl McKinnon (of Open Text). Is ignorance bliss? What happens if you or your company pop your head up out of the firewall and acknowledge the activity around you? Enabling people to find content, people, products, services, etc. is all well and good, but how about making sure it's possible to short-circuit "the system" and let people break out of the cube and into a conversation?

Intro to the post:
"I'll confess. The content I read in the social media twitoblogomavensphere strikes me as both amusing and wretched. Do we "really" think we've uncovered something new? Or are we today just in the early stages of bringing an element of balance back into our professional sphere?

That people matter is kind of old news. Aristotle in "Politics" clued in that because humans had the gift of language, they were naturally suited to living in a community. And from that household grew the polis, the city, the state."

e20 enterprise2.0 ecm enterprisecontentmanagement cheryl_mckinnon plato