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The Bangkok Post Business section picked up on our Innovation Management research, and used a few of the findings to kick off an article on Innovation.

"INNOVATION: ARE YOU TALKING THE WALK OR WALKING THE TALK?

These days, it's impossible to read the business news without finding articles referring to the world of innovation. Companies proclaim they will grow faster than their competitors because they are going to innovate better products.

Self-proclaimed "innovation experts", who in the past sold marketing, benchmarking and Six Sigma as the "one and only way to heaven", have recently jumped on the innovation train. They are now bombarding audiences with shallow articles and low-value talks full of innovation buzzwords, from "out-of-the-box" and "disruptive" to "cutting-edge" and "breakthrough".

Public sector agencies organise conferences and events where the concept of the Creative Economy is rightfully celebrated, but without success lessons being effectively adopted and translated into meaningful policies.

Yes, there's a lot of talk about creativity and innovation. But what about the actual process of innovation itself?

A new global innovation survey conducted by Information Architected Inc, found that 17 out of 20 managers agree that innovation management is critical to their firm's business success. Yet 51% of the companies participating in the survey have no formalised innovation management practice. Half of the participating managers said the lack of a systematic innovation process was the biggest impediment to managing innovation, followed by a lack of innovation resources, leadership and adequate funding. Moreover, 7 out of 10 respondents said the downturn has raised the need to actively manage innovation; but only 24% of firms have done anything specific to manage innovation in the last two years.

So how about your company? Do you still only talk about how important innovation is for your business and how much you are going to innovate soon? Or do you already walk the walk and do what it takes to

www.bangkokpost.com/...g-the-walk-or-walking-the-talk - Preview

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Ron Miller of FierceContentManagement prodded me for some feedback on the social additions to MOSS 2010 after the launch news at Enterprise 2.0 Conference in San Francisco, but at the time I didn't have time to meet his publication deadline. This time, in a follow-up interview Ron did with Christian Finn at Microsoft, I had a chance to provide commentary based on our research and client work.

Excerpt:
"Dan Keldsen of Information Architected thinks the social features are bound to be behind the curve, just because of the time it takes to develop a product like SharePoint. "Microsoft is always going to lag behind their smaller and more agile competitors. It's simply the nature of the development cycle for Microsoft. Features that were "locked in" for design 2 years ago are finally going to ship in 2010. In the meantime, smaller competitors such as Box.net, PBWorks, SocialText, Jive as well as Google (via Google Apps, Sites and now Wave...) have been running like the wind to build light-weight platforms with social computing features first and foremost, while SharePoint has this functionality added afterwards, clearly as an after-thought.""

www.fiercecontentmanagement.com/...2009-11-18 - Preview

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A reference to our 2.0 Adoption research - Resistance is Real (and always has been, BTW)

"As Enterprise 2.0 and social business technologies work their way through the Hype Cycle, the resistance to change understandably receives more attentions. A 2.0 Adoption Council study proclaims “Resistance is Real”. Culture has always been on the radar screen, now it’s right into the practitioner’s face again."

actedge.wordpress.com/...t-%E2%80%9Cresistance%E2%80%9D - Preview

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Good to see that our work is getting wider play - above and beyond the keynote we had done live at the Enterprise 2.0 Conference in San Francisco. Stay tuned for more on this research.

"It should not surprise us that the top issue is resistance to change. Readers of this blog know that business projects of every kind suffer from issues related to poor communication, conflicting agendas across information silos, and related organizational causes of failure.

A recent study from Information Architected and The 2.0 Adoption Council also describes resistance to change as the significant barrier. This compelling slide clearly summarizes that message..."

blogs.zdnet.com/projectfailures - Preview

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And Sam is back on the scene... Innovation, speaking the right language to the crowd, balancing a drive to invent the next new thing with the process to actually EXECUTE on the idea. All great ideas. Commented on the article - what are YOUR thoughts?

socialcomputingjournal.com/viewcolumn.cfm - Preview

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From Mark Logic's CEO Dave Kellogg (an utterly hilarious guy and extremely smart fellow):
"Is Information Architected for Smart Delivery?
Check out this post by Carl Frappaolo, author of several books on knowledge management and co-founder of consultancy Information Architected, Inc., which he recently created with long-time colleague Dan Keldsen.

The post, entitled Is Information Architected for Smart Distribution? Survey Says Not Yet, discusses some recent research done by Carl and makes many analogies between enterprise content management and, of all things, the movie business."

marklogic.blogspot.com/...ion-architected-for-smart.html - Preview

information_architected information_architected_for_smart_delivery mark_logic dave_kellogg carl_frappaolo dan_keldsen

From Ric Roberts' blog RichText, a mention of Enterprise 2.0 and our research (when still with AIIM as the Market Intelligence arm), in the context of an event in the UK called Startup 2.0.

"In May 2006, Andrew McAfee of Harvard defined Enterprise 2.0 as “the use of emergent social software platforms within companies, or between companies and their partners or customers”. More recently Carl Frappaolo and Dan Keldsen redefined it as “A system of web-based technologies that provide rapid and agile collaboration, information sharing, emergence and integration capabilities in the extended enterprise.”"

Quick read - interesting summarization.

www.ricroberts.com/...avid-terrar-and-enterprise-2-0 - Preview

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"The iPhone, like the Mac, is extremely simple and intuitive to use. Odds are that you’ve never even cracked open the user manual since the way just about everything works is pretty obvious.

But its simplicity can be a double-edged sword… there are many small “convenience features” that are often hidden away. If Apple exposed them in a more obvious way, it’d take away from the elegance of the device. And its elegance is one of its strongest points."

Just stumbed onto this site - one of the best I've seen so far for the iPhone.

www.taptaptap.com/...-useful-iphone-tips-and-tricks - Preview

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Google Moderator is (roughly) an open innovation concept. Apparently it's used internally in Google to surface up the questions that employees would like to have answered, and the crowd votes up or down those that should be prioritized. To my knowledge, there is no downstream process - so this is a "fuzzy front end"-only offering, but an interesting extension of the free services Google is rolling out.

www.mattcutts.com/...google-moderator-launches - Preview

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#gilbane panel led by @chrisbrogan w/ Stefanie Lightman of RedDot, Darren Guarnaccia,of Sitecore and @dankeldsen of BizTechTalk

Topic was enterprise social media

brightkite.com/...d8925ac24611ddabbd003048c10834 - Preview

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The No-Bull-Shiitake Investor Wishlist
Guy Kawasaki of How to Change the World

Just received my signed copy of Guy's latest book, and I'm already half way done with it. Always learn a thing or to from guy, and here's a post with a sample from the book (and originally, from his blog - content re-purposing... it's a GOOD THING).

blogs.openforum.com/...the-investor-wishlist - Preview

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"Too much information running through my brain
Too much information driving me insane
~Police, Too Much Information.

Yesterday, Seth Godin wrote a post in his blog called, Warning: The Internet is almost full. It's not of course, and he had is his tongue planted firmly in his cheek, but he brought up the very serious idea of information overload."

Ron Miller has another nice piece on Daniweb, and I took the bait...

www.daniweb.com/...showentry.php - Preview

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AIIM lost two key executives this week when Carl Frappaolo, former VP of Market Intelligence, and Dan Keldsen, former director of market intelligence, both left the organization to form their own consulting firm called Information Architected, Inc. The new company looks at the intelligent use of content, knowledge and business processes. The company offers a range of services including education, strategic consulting, ROI studies and market research. See the company's website for more information.

www.fiercecontentmanagement.com/...2008-12-08 - Preview

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Ran across this post by Britt Watwood, discussing Enterprise 2.0 among other topics. References Ray Sims collection of feedback on Enterprise 2.0, emergence, etc., and the Market IQ on Enterprise 2.0 we'd written in Q1 2008. Some thought provoking stateme

bwatwood.edublogs.org/...inking-and-strategic-resources - Preview

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AIIM Market IQ on Business Process Management: Leveraging Competencies and Streamlining Processes to Achieve Operational Excellence

This study of 354 end users found that a majority of respondents believe that their organizations as a whole are at "proc

www.biztechtalk.com/...now-available-m.html - Preview

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Article By Kinley Levack - including my commentary on differences between web search and enterprise (internal) search in use, relating to the latest update of Vivisimo's Velocity 7.0. Thanks for the quote, Kinley.

www.econtentmag.com/...am-with-Velocity-7.0-51132.htm - Preview

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Article by Wayne Kurtzman, based on an interview we did last week. If Content is King, why is it such a joke in the enterprise? Read the article for more - Wayne does a nice job of tying up the threads.

mediabullseye.com/...is-content-still-king.html - Preview

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Saw another local Boston KM-oriented bloke, Bill Ives at a recent KM/Law day, where Carl and I kicked off the day on does E2.0 = KM2.0, and the panel that Bill, Jack Vinson, and others who I'm not allowed to name due to the confidentiality of the particip

billives.typepad.com/...wikis-in-know-1.html - Preview

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Carl and I spoke on Enterprise 2.0 and Knowledge Management 2.0 this morning to a crowd of Knowledge Management practitioner from the world of law - that's right, a room chock full of lawyers. Fascinating discussions - lawyers fully get the benefit of his

www.takingaiim.com/...km-e20-and-the.html - Preview

enterprise2.0 knowledge_management km dan_keldsen carl_frappaolo takingaiim biztechtalk law lawyers attorneys

Carl has posted the questions we didn't have a chance to answer on the webinar last Friday discussing our upcoming Market IQ on Business Process Management. Favorite question? "Q: What do you tell an organization that thinks they are a Level 5 BPM organi

www.takingaiim.com/...aiimqa-market-i.html - Preview

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