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Lean Insider: The Tennis Ball Exercise
Ah, lean and process. Still obsessed with trying to bring Lean Thinking out of the manufacturing world and into white-collar work.
Interesting exercise:
"Sal Runfola, director of operations at Food Sciences and the person directing our event, had six members of our group stand around a conference room. He gave a tennis ball to one man, who was instructed to toss it to someone else. The second person had to toss it again, but only to someone who hadn’t touched it before. This went on until the sixth person had the ball." (read more)
Now Available: Market IQ on Business Process Management
AIIM Market IQ on Business Process Management: Leveraging Competencies and Streamlining Processes to Achieve Operational Excellence
This study of 354 end users found that a majority of respondents believe that their organizations as a whole are at "proc
TakingAIIM: aiimQ&A: Market IQ on BPM
Carl has posted the questions we didn't have a chance to answer on the webinar last Friday discussing our upcoming Market IQ on Business Process Management. Favorite question? "Q: What do you tell an organization that thinks they are a Level 5 BPM organi
You need to get familiar with BPM - FierceContentManagement
Quick writeup by Ron Miller (thanks Ron!) of Carl's blog addressing questions from our webinar last week on the upcoming Market IQ on Business Process Management. BPM isn't a separate beast from ECM/CMS, it's integral.
Amazon.com: The Machine That Changed the World : The Story of Lean Production: Books: James P. Womack,Daniel T. Jones,Daniel Roos
Supposed to be the seminal book on Lean Production, but I have not *yet* read it. How much of Theory of Constraints is tied to Lean? Anyone? Bueller?
DelphiGroup.com - Research - White Papers - Download Free White Paper on BPM 2005 Market
Over the last 12-18 months the maturation of several complimentary standards (notably web services), combined with advances in the development and application of BPM software, have transformed process orchestration from theory to reality. What was gained
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