Dan Keldsen's Library tagged "World of Warcraft" →  View Popular

From 2008, but interesting observations.

11 innovation lessons from creators of World of Warcraft:
1. RELY ON CRITICS
2. USE YOUR OWN PRODUCT
3. MAKE CONTINUAL IMPROVEMENTS
4. GO BACK TO THE DRAWING BOARD
5. DESIGN FOR DIFFERENT KINDS OF CUSTOMERS
6. THE IMPORTANCE OF FREQUENT FAILURES
7. MOVE QUICKLY, IN PIECES
8. STATISTICS BOLSTER EXPERIENCE
9. DEMAND EXCELLENCE OR YOU’LL GET MEDIOCRITY
10. CREATE A NEW TYPE OF PRODUCT
11. OFFER EMPLOYEES SOMETHING EXTRA

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