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The dirty secret - many vendors typically take up to 85% of the fees as profit, leaving a paltry 15% for reinvestment in support, maintenance, and upgrades. What's worse, some vendors have not only under invested in the core technology, but they have also failed to deliver basic enhancement requests that a majority of customers have asked for.
Possibly one of the funniest videos you're ever likely to see - but definitely NOT work safe. Enjoy at your peril.
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