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Summary of findings from a number of studies showing increases in productivity due to telecommuting. Increases in productivity range from 15% to 50%.
Guiding principles for improving effectiveness for virtual team, following a model with four pillars: Climate, Process, Focus, and Flow.
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When it comes to creating an effective team, cohesion is far more important than co-location.
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Virtual meeting and collaboration tools can be a great servant, but not a great master. Rather than letting technology dictate processes, a virtual team should aim to take effective face-to-face working practices and adapt them to work virtually.
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Common objections to telecommuting and how to respond to them. Good answers, but I wish citations were given rather than just "Statistics show..." or "Recent surveys have shown..." If you used these arguments, you'd need to do some additional research to back up the claims.
Tips from ALA readers on working from home--how to manage your time, be productive, and find balance. Telecommuting is very individual. I'd go insane if I had a manager who trusted me so little that I had to send HOURLY progress reports, but clearly it works for the person who submitted that idea.
Support for telecommuting should be increasing, especially as the price of gas continues to rise. Great stuff on the numbers supporting telecommuting, including how much it costs businesses to provide cubicle space ($15K/year).
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Last year, researchers from Penn State analyzed 46 studies of telecommuting conducted over two decades and covering almost 13,000 employees. Their sweeping inquiry concluded that working from home has "favorable effects on perceived autonomy, work-family conflict, job satisfaction, performance, turnover intent, and stress." The only demonstrable drawback is a slight fraying of the relationships between telecommuters and their colleagues back at headquarters — largely because of jealousy on the part of the latter group. That's the first problem you solve when you kill your office.
Natalie Kilkenny writes about how much more productive she is as a telecommuter than working in a cube farm and answers the question "How do they know that you're working when they can't see you?"
Communication for virtual teams, including ideas for dealing with conflict and keeping morale up. I agree with the idea of debriefing on long projects regularly rather than just at the end of a project; you can adapt and correct course more easily, plus everyone stays more connected.
Blurring the lines between work, life, and learning. I don't think most of us are completely at this boundary-less balance yet, but working from home certainly does change where my boundaries are.
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The bottom line: Organizations can no longer focus strictly on working, while ignoring living and learning. Neither can you, as a knowledge professional. The enterprise of the future must bring all three of those areas into balance.
Living means loving what you do and finding fulfillment in it. Working means doing what you love, in a way that is both challenging and rewarding. Learning means continually making new discoveries and putting those discoveries to work, both personally and professionally.
In essence, you and your organization, and your extended network, are now co-dependent. Your ability to grow is limited if your organization and network aren’t growing. Likewise, if you aren’t growing, you are inhibiting the growth of the organizations to which you belong. Think brain trust, as opposed to assembly line.
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- Christy Tucker on 2007-11-24