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Although this is written specifically for online tutors, much of the information and advice applies to online facilitators as well. The authors examine cultural differences in the online learning environment, including how diversity affects language, written text, images, metaphors, communication style, and online presence. Appendix B is a chart comparing different linguistic groups and cultures.

otis.scotcit.ac.uk/...otisT601.htm - Preview

FST diversity e-learning teaching communication community

2002 summary of research on how diversity affects online learning, focusing especially on Hispanics. Includes differences in communication due to culture, including differences between different Hispanic populations (i.e., Mexico isn't the same as Guatemala). Also notes that Hispanics are often on the wrong side of the digital divide and may have less prior experience with technology, therefore exhibiting fewer characteristics of the net generation.

www.usdla.org/...article03.html - Preview

diversity FST instructionaldesign e-learning highered digitaldivide netgeneration communication

Mark Wagner on different philosophies for teaching, both face-to-face and online. From one of the assignments in PLS' Facilitator Skills Training.

edtechlife.com/?p=2013 - Preview

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