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Jimmy Breeze's Library tagged usability →  View Popular

YouTube Blog: Inside User Research at YouTube

  • So what exactly is user research like at YouTube? Sometimes it means letting users design their ideal experience. For example, last year we used a method called FIDO (first utilized by Fidelity Investments) where we cut out different elements of various video sites, stuck them on magnets, and had users arrange their ideal organization of the elements (see below for an example). Other times we use a more standard research method called a usability study, which entails seeing whether a user can or can't complete certain standard site tasks in a usability lab.
  • Sometimes having users come into labs is not enough, though; we want to understand how users use YouTube in their context, in their living room, with their laptop on their lap, sprawled out on the couch. In this case we might have field studies where we interview users in their homes.
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Innovation: The psychology of Google Wave - tech - 09 October 2009 - New Scientist

  • "We need to ask what opportunity Wave allows people to express themselves and to understand what other people mean when they contribute a message to a conversation,"
  • The creators of Wave pitch it as "what email would look like if it were invented today"
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25 Sep 09

A blessing, not a curse: Experimental evidence for beneficial effects of visual aesthetics on performance - Ergonomics

  • Thus, in contrast to the notion that visual aesthetics may worsen performance, visual aesthetics even compensated for poor usability by speeding up task completion.
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