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26 Nov 09

Twitter’s Intelligent, Welcome to Web 3.0 « emergent by design

  • “Collective Intelligence (CI) is the capacity of human collectives to engage in intellectual cooperation in order to create, innovate, and invent.”

    - Pierre Levy + James Surowiecki + Mark Tovey


     


    I wrote a post a few days ago, Is Twitter a Complex Adaptive System?, that proposed the idea that Twitter may be evolving into an entity of sorts, a collective intelligence. I’ve come across some new posts that are amplifying that meme, and I just want to keep the thoughtstream going.

  • I was reading an article by Nova Spivack from 2006 over on Ray Kurzweil’s site, titled The Third-Generation Web is Coming. In it, he lays out the evolution from Web 1.0 –> Web 2.0 –> Web 3.0, a more intelligent web “which emphasizes machine-facilitated understanding of  information in order to provide a more productive and intuitive user experience.”
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25 Nov 09

Digital Marketing: Best Buy's Customer Service Twelpforce - Advertising Age - Digital: Columns

  • This is the viral army of 2,200 Best Buy employees who answer questions and solve customer problems via the customer-care channel we know as Twitter. Self described as "a collective force of Best Buy tech pros offering tech advice in Tweet form," the program has nearly 15,000 "followers" and it's growing. Think Apple Genius Bar but without the physical counter.

easyCouncil should soon be taking off | Mike Freer - Times Online

  • Strikingly, even as the quality of local government services has
    risen over the past decade, citizen satisfaction has drifted downwards.
  • So this round of reform shouldn’t just be about bigger or smaller government.
    It has to be about smarter government and about moving from “Henry Ford
    government” to “Amazon government”.
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Phone Smart - What Your Phone Might Do for You Two Years From Now - NYTimes.com

  • The important takeaway is that the mobile devices of late 2011 might physically resemble the smartphones of today, but they will be much more computer than phone. Call it a PC, but this time it will be “personal” for real, because it will virtually never leave your person.
  • Just imagine a device with an 8-inch fold-out screen, a big virtual keyboard for easy text input, numerous sensors to detect your surroundings, and software smart enough to anticipate your needs and sharp enough to respond to conversational commands.
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