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03 Mar 09
Building Online Communities by the Numbers - ClickZ
Heidi Cohen talks about commercial communities
01 Mar 09
Metrics for Social networks: What does really happen? : crisscrossed blog
Christian synthesizes some links on ROI for social networks with a development context.
Online Community Success and ROI | Will Pate's Blog
Will Pate's take on online community metrics and ROI
Anecdote: Assessing the health of a community of practice using net promoter score
A tool for CoP assessment/metrics
22 Jan 09
Tealium Announces New ROI Measurement and Monetization Service for Social Media and Online PR
Dissident: Measuring the value of communities of practice
Looking at ways to measure ROI for online communities
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