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Social networking applications and platforms – a socio-technical approach to community support
Slides from a presentation on online community support (and a bit of offline!)
National Initiative for Social Participation +White+Paper+-+6-02-09.pdf (application/pdf Object)
June 2, 2009 draft of a working group proposal "to promote dramatically increased research support and educational opportunities for technology-mediated social participation especially as related to national priorities"
The Community Roundtable — A peer network for community managers and social media practitioners.
Online Community Building Strategy: Nancy White On Networks, Groups and Technology Choices | Happened Lately
Snippets from all of the Robin Good July 09 interviews he did w/ me.
The 10 Commandments of Community Management (Keynote)
Nice slide deck on online community management.
second-coming-online-community-manger
Holly Ross' take on online community managers with an NPO/NGO frame.
The Social Customer Manifesto: Is "Community" a Lie?
Is "Community" a Lie?
Picture 10 Micah (say "Me(ha!)") does some solid thinking about "The Lie of Community." The thought-provoker:
"The lie of community is that by having users or by creating content, a community just exists. That by being on the Inter
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online_facilitation (87)- community_managers (15)
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