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03 Mar 09
Building Online Communities by the Numbers - ClickZ
Heidi Cohen talks about commercial communities
Online Community Success and ROI | Will Pate's Blog
Will Pate's take on online community metrics and ROI
Anecdote: Assessing the health of a community of practice using net promoter score
A tool for CoP assessment/metrics
01 Jan 09
Social Networks Site Usage: Visitors, Members, Page Views, and Engagement by the Numbers in 2008
Pieces of me on community... : Online Community Roundtable Notes
Brian Hsi's online community success factors
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