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14 Jul 08
Centric IP hosted contact centre
No capital investment required. Centric IP hosted contact centre delivers on demand multi-site call centre ACD, Predictive Dialer, Call Recorder, IVR, CTI, CRM, Workforce Optimization, Intelligent Routing, VoIP, Email Management, Web Chat, Web Collaboration, Web Call-Back, Video, Real-time and Historical Reporting.
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