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May
10
2012

Governance: "good governance is about making everybody smarter about IT. "When setting up governance, most companies start with IT investments when they should start with implementation reviews," says Ross. "Companies with the best governance are constantly assessing whether projects are realizing their business case.""

Purpose: Ross. "Quarterly financial goals are destroying us. IT is about the long-term strength and agility of the business. Let somebody else worry about quarterly goals; the CIO should focus on making the company great forever."
That doesn't mean IT can ignore all quarterly pressure, but CIOs should discourage investment that is driven by short-term thinking. "This is UPS's genius," Ross says. "They understand that they need low package-delivery cost and high reliability. They use those metrics to set goals, and they build systems to operationalize their business." CIOs must push back, she says. "If we measure IT the way we measure the last advertising campaign, we're in trouble."

cio governance entarch

Feb
4
2012

"In the new digital information economy, who leads the transformation from the previous business model to the new one?"

cio cdo

Jan
12
2011

In order to get the maximum value out of their IT departments they [CIOs] need to decide if they want to focus on operational speed or strategic speed.

Operational speed does not yield the results that CIOs are looking for. Sure more gets done, but it’s generally of a lower quality and doesn’t meet internal and external customer’s needs. Boosting strategic speed can deliver clear results for both the IT department as well as the rest of the company.

CIOs who know when to slow things down in order to make sure that the IT department is on the right track will be more successful. Make sure that you take the time to move slowly when it is required.

CIO productivity IT

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