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SharePoint - Sample Service Level Agreement (SLA)
This is a very basic sample of a service level agreement for SharePoint. This would be more typical of providing an SLA to an internal department of an organization. Providing an SLA to an external party would probably include an additional set of items
Simple SCRUM with SharePoint 2007 and Outlook 2007 in Agile Product Development « Vontlin's
SharePoint Products and Technologies Protocol Documents
The Microsoft SharePoint Products and Technologies protocol documentation provides detailed technical specifications for Microsoft proprietary protocols (including extensions to industry-standard or other published protocols) that are used by SharePoint Products and Technologies software (namely Microsoft Office SharePoint Server 2007 with Service Pack 1 applied and Windows SharePoint Services 3.0 with Service Pack 1 applied) to communicate with other Microsoft products.
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