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"Commentary - Right now, 60 percent of the US and Global workforce is made up of knowledge workers; it's predicted by 2012 there will be a 6 percent difference between the demand and supply for information workers. Even today, with U.S. unemployment in the high single digits many companies struggle to hire qualified workers. These workers are expensive to hire, train and retain – and there are few proven methods to maximize their productivity. "

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"This has led to a small but growing movement to make the workplace take on this issue, with the premise that traditional, pre-digital work processes tended to have more people directly in the loop, reviewing, editing, overseeing, and so on. Now too often, work takes place in digital silos that greatly reduce the human involvement, fails to capture much of the knowledge at all (something I call knowledge evaporation), and leaves little behind to learn from, build upon, or otherwise reuse. This is because older digital tools aren't nearly as focused on discovery, collaboration, or network effects."

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"Trend: Activity streams will continue to be a much hyped capability within social platforms. However resulting “stream glut”, interoperability, and security-related issues will threaten benefits unless better user experience design, filtering, standardization, permission models, and back-end analytics are applied. "

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"Canon France a organisé le 3 décembre 2010 pour la première fois une "journée sans mail" destinée à favoriser le bien être au travail. Saluons l'initiative qui a le mérite de reconnaître que la réception de nombreux emails peut-être facteur de stress, et qu'une politique RH de bien-être au travail doit aussi passer par la régulation de l'infobésité en entreprise.

Dans une étude publiée l'an dernier, l'entreprise Intel affichait déjà des chiffres préoccupants sur l'inflation informationnelle:

* Les salariés traitent entre 50 et 100 emails par jour, les dirigeants pouvant traiter jusqu'à 300 emails
* Le volume d'emails reçu nécessite en moyenne 4 heures par jour pour les traiter
* 30 % des emails sont inutiles"

email informationoverload infobesity canon intel stress wellbeing interruption interruptivity costs visibility

"Internal microblogging provides companies similar benefits to services like Twitter, but adds a layer of privacy, by sharing the information only within your company. This enables you to provide status updates internally, which you would not share with the public. For example, you can mention customer accounts, codenames, future projects, and other "internal-only" things. (last sentence added after original post) "

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Gary Hamel described an innovative management approach that has stuck with me. W.L. Gore management has a hands-off approach to managing employees. Each employee is free to say ‘no’ to any request by a colleague. That’s right. Refuse to do something a colleague asks.

Damn, that sounds pretty good, doesn’t it? No more of those annoying requests that drive you insane.

But doesn’t it also sound like a recipe for anarchy? I mean, companies need employees to get specific things done, on a timely basis. It’s what make companies “go”. You get people refusing to do work, things will grind to a standstill.

All true, if the story stopped there.

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IT projects need define a combine the engineering work to be done and the results that they create. Doing so requires more than giving the project a business based name. Here are a few steps for an alternative way to define an IT project.

Combining these three ideas, when companies pay to execute a project, it’s not the project they want, it’s the result. They want more revenue generating customer relationships, not processes around a CRM system or even the capability to look up customer names. What they want is the result.

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