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01 Jul 09

Microsoft: Bad User Experience Is Cultural

It is much easier to use product managers to create a repeatable process. After all, there is much less passion involved. For many markets, it may not be worth Apple-style design. People often wonder for Enteprise software whether it matters, for example. But I don’t buy my PM friend’s argument. Talent of all kinds is always scarce. A decision to eschew finding talent for a repeatable process creates mediocrity.

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