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Bertrand Duperrin's Library tagged unstructuredprocesses →  View Popular, Search in Google

May
2
2011

"Theres a flurry of social this & social that in the IT market space and marketing machines are running over speed. So much so that Geoffrey Moore & Stowe Boyd too debate on what to call the term Social Business Systems - Systems of Engagement or Work Media. I guess the marketeers would like Work Media while the technologists might love the Systems of Engagement. Either one works for me, but I have been struggling with yet another term - Social BPM."

sfh.naasat.in/...social-actors.html
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socialbpm collaboration businessprocess structuredprocesses unstructuredprocesses bpm ACM adaptivecasemanagement

  • SBPM enables social actors to collaborate on modeling, executing & optimizing structured and unstructured business processes.
  • A social actor, in basic terms, is a conscious, thinking, individual who has the capacity to shape their world in a variety of ways by reflecting on their situation and the choices available to them at any given time.
     
     And this is a huge head shift. Not easy to convince the BPMS configurators, near darn impossible to explain to the compliance & regulations folks
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Jan
5
2011

"Hear Gartner Research Vice President Jim Sinur discuss how case processing addresses today's business drivers. Discover the greatest opportunity for case management and the technologies you can use to develop case-based solutions faster."

www.emc.com/...lding-case-based-solutions.htm
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casemanagement adaptivecasemanagement process bpm unstructuredprocesses compositeprocesses knowledgeworkers dynamicprocesses economics agility dynamism casedbasedprocessing

Jan
31
2010

"Now to define the simplest basic requirement for handling unstructured processes –enabling processes with emergent models – i.e. the participants are building up the models as they execute process instances (perhaps with some loosely defined guideline or best practice as a starting point). I will claim the ability to do that is at odds with the basic definition of BPM, since it precludes a model based approach."

jisi.dreamblog.jp/2575.html
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bpm processes adhoc unstructuredprocesses humanprocesses

    • The participants change the general model (either the model or the rules) – this is very dangerous, and the more rigorous and complex the model the greater the chance to screw up something big time. It also doesn’t make sense since this really might be a one-off execution.
    • The participants have their own “local” copy of the process and they modify that. Still would be a lot of work for the participants, but there would also be all kinds of issues of multiple models existing for the “same” process – how to reconcile the changes, how do you store and access variants on a given model etc.
    • The participants do things “outside” the existing  model.
      1. It is outside the model, but under the control of the BPM engine.  This requires a whole set of new capabilities for the engine. The engine will need to be something much different than a standard BPM (BPEL or BPMN) execution engine. The engine will need to become something VERY different (I would think encompass something much closer to a collaboration tool) – and then of course figure out how to reconcile that back into the original process. It opens a whole can of worms from an execution perspective – and it certainly isn’t anything like BPM today.
      2. It is outside the model, and not under the control of the BPM. If this happens all the time then the model is not worth much, and neither is the engine.  So why start with the model at all?
  • Unstructured, ad-hoc human processes can’t be modeled (or at least in any cost effective way) so current BPM tools can’t really handle them. Managing human processes requires a different, complementary set of technologies – and a different mindset.
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