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"Award-winning columnist and author of Distracted, Maggie Jackson offers her insights about “The @ Work State of Mind Project”—a joint effort of gyro and Forbes Insights. Surveying 543 business decision-makers, we found that boundaries of time and space that once defined the workplace no longer exist. "
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Does this blurring of boundaries signify an easy return to a pre-industrial past, when we lived over the store or on the farm? Are we sliding seamlessly back into integrated lives? No. For most of human history, work and home were blended due to the restriction of experience. Geographic distance and the rhythms of sun and season limited the circumference of our work and home lives. Trade, like war, ceased at sunset. Entire lives centered on the same corner of earth.
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Today we multitask in nanoseconds on a global scale, moving restlessly in thought and body across the planet. Forty percent of offices lie vacant on any given day, according to Deloitte.
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""Social is running out of hours. Social is also running out of people," concluded George Colony, chief executive of analyst firm Forrester Research, speaking today at the LeWeb conference here. What he means: people don't have any extra time for social networking, and it's a saturated market. "
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regarding saturation, Forrester found that 86 percent of people have adopted social networking services. In Canada, it's 88 percent, and in Poland, 95 percent. Urban areas of China are at 97 percen
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The next wave of social services will be "more efficient and more time-saving," he said.
"There are three key areas which can assist in transforming your intranet from a barren land of little use in the day to day lives of your employees to a vibrant resource for information delivery and corporate communication as well as a platform for collaboration."
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1. Don’t Waste Their Time
As Gerry McGovern noted last spring, “the number one complaint, by a huge margin, that employees have of their intranet is: It's a WASTE OF TIME!” If intranet users feel that the use of the intranet is a waste of time, they certainly will not use it as a platform for collaboration.
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Collaboration on the intranet will only work if people can collaborate on all the devices that they use to accomplish their work with. If your users can edit a Word document on their phone, but your intranet does not allow them to do so online, then the collaborative benefits of an Enterprise 2.0 intranet will be lost and you will be back to the misery of divergent versions.
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"Les professionnels en gestion de projet savent que l’objectif numéro 1 est de terminer le projet dans les temps et dans le budget. Le plus grand défi dans cette quête est de gérer l’inattendu qui arrive forcément au cours d’un cycle de projet. Organiser le chaos est une grande qualité pour un chef de projet.
C’est pourquoi plusieurs grands chefs de projets ont une approche prudente de l’intégration des médias sociaux dans leurs choix d’outils pour gérer les projets. Alors que les meilleures pratiques de gestion de projets influencent le plus la réussite des projets, les outils choisis sont également importants. Plusieurs chefs de projets se demandent si l’introduction des médias sociaux dans les meilleures pratiques structurées ajouterait une couche de chaos dans le processus qui ne serait pas la bienvenue."
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Mais une grande partie de ces déploiements ont été commencés par des employés sans avoir eu l’autorisation préalable de la direction, ce qui a engendré un certain chaos dans les règles de sécurité pour les DSI avant de pouvoir reprendre le contrôle.
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Le flux de connaissances non structurées et spontanées généré par les outils sociaux est une bonne chose en soi; ils donnent la possibilité au chef de projet de recevoir des critiques constructives sur les projets et aussi d’identifier les problèmes et les accomplissements.
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"Investors started the year excited, then disappointed, about the potential of a Facebook IPO and a $50B valuation. But fortunately, the upcoming LinkedIn IPO and its $2B valuation gives them an opportunity to get in the game and cash in on the much talked-about “social network” trend.
The LinkedIn IPO is indeed exciting, but if you are an executive, you should spend more than just your money on LinkedIn – you should spend time understanding how the social network works, and how its model can help you build better applications for your organization."
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While Facebook’s drive towards advertising dollars might justify the importance of the ‘time in app’ metric (you might have noticed Facebook’s recent advertising addition to your photos?) – LinkedIn focuses on productivity for its members (LinkedIn makes money via ads, but member services and enterprise hiring services are also part of its business model).
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Don’t be drawn to the overly satisfying measurement of “time in app” unless your business model is driven by ads; your company gets more value by optimizing your employees’ time.
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"Gamification is the use of game play mechanics for non-game applications (also known as "funware"), particularly consumer-oriented web and mobile sites, in order to encourage people to adopt the applications. It also strives to encourage users to engage in desired behaviors in connection with the applications. Gamification works by making technology more engaging, and by encouraging desired behaviors, taking advantage of humans' psychological predisposition to engage in gaming. The technique can encourage people to perform chores that they ordinarily consider boring, such as completing surveys, shopping, or reading web sites "
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The thing is, each of us values our own time differently. Some people just love to work 16 hours a day, 6 days a week, some like to hang out and do nothing - and all the usual shades of grey in between. Some people have enormous amounts of knowledge to share, others just love to hear themselves talking (bis). What's in it for them? Truth is, it depends - per person
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We have the salary system, where we try to reward equally and measure employee input, and compensate that with employer input: money. Does that work? After a while, the system ends up keeping employees just not dissatisfied enough - 4 more annotation(s)...
"Un récent sondage du groupe Cegos auprès des managers européens a montré que 79 % d'entre eux passent moins de la moitié de leur temps à manager leurs équipes "
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A quoi le passent-ils principalement ? A faire du reporting, c'est-à-dire à alimenter la machine à chiffres destinée aux dirigeants.
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Pourquoi ont-ils tellement besoin de contrôler ? Parce qu'ils ne font pas confiance à leurs équipes. Pourquoi ne font-ils pas confiance à leurs équipes ? Parce qu'elles ne sont pas ou peu managées. Un cercle vicieux s'installe. Plus on renforce les procédures et les indicateurs de performance, moins les équipes sont engagées et s'approprient les enjeux.
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"Over the past few years, as organizations deploy social tools, expertise location has become one of the more common solutions associated with "Enterprise 2.0". The general assumption includes two primary ways of identifying "experts". The first method assumes that employee use of social tools (e.g., blogs, wikis, micro-blogging, communities) and social applications (e.g., ideation), enables their talent and business insight to be more visible and therefore more discoverable by co-workers. The second method revolves around the employee profile created as part of an enterprise social network site. It is assumed that employees will readily create and maintain rich profiles where they willingly share information about their job history, interests, hobbies, education, and areas of expertise."
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Below are some of the factors strategists should consider as they design and implement expertise location solutions.
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Scarcity: In many situations - "the expert" is already very busy and/or there are not enough experts to go around.
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"The impact of new technologies, especially the web 2.0 ones, and social networks will dramatically change many HR systems. A few examples:"
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Issues around privacy, corporate image vs. personal image, intellectual property, etc. will generate a new number of legal issues, coming in addition of current labor laws.
We all want to be more productive and know that where we’re spending our time is worthwhile. I’m asked this question a lot and I see it of others, so I wanted to discuss, in specifics, some of my most productive activities in social media, and some of the biggest time wasters I encounter (and avoid wherever I can).
First, it’s probably helpful for me to articulate my goals for social media participation. Mine might be different than yours, so you need to bear that in mind when reading this. I’m looking at these tasks and activities through this specific lens.
The thing is, if people want to waste time at work:
(a) they don't need a computer,
(b) it is a management issue, and
(c) it says something important about the individual concerned and their relationship with that particular workplace.
[...]
Strangely enough there is a phone on every desk in offices nowadays and we tend to use them responsibly. Where individuals are irresponsible in using the telephone the managers counsel or fire the recalcitrant. The majority of us make the odd personal phone call.
There are certainly ways to encourage faster community maturity. Creating aggressive content strategies and adoption campaigns certainly helps. Having a constituency that is already familiar with social media tools is also helpful. Regardless of adoption and tool use robust communities require community leaders (not just sponsors), rich interactions between members, and a collective sense of the community as a whole. Those subtle characteristics cannot be manufactured in any other way but to have the community develop those traits organically over time.
Communities are one of the hardest types of organizations to launch, develop, and sustain. Two years is a reasonable ramp period and growth comes in fits and starts – metrics have to change over time too. I suggest the following:
But a new type of workplace is emerging, one that is more results oriented and focuses on what you accomplish rather than how many hours you log in.
Un sondage commandité par Telindus et mentionné dans ITBusinessedge.com révèle que 39% des 18-24 ans américains considéreront quitter leurs emplois si l’entreprise bloque Facebook et qu’un autre 21% seront dégoutés d’une telle pratique.
interview with the co-developers of Best Buy’s results-only work environment, which has increased output at headquarters 41% and decreased quitting up to 90% in some divisions.
ROWE stands for Results-Only Work Environment. In a ROWE, each person is free to do whatever they want, whenever they want, as long as the work gets done. Currently, there are two authentic ROWEs—Fortune 100 retailer Best Buy Co, Inc. and J. A. Counter & Associates, a small brokerage firm in New Richmond, WI. At both organizations, the old rules that govern a traditional work environment—core hours, “face time,” pointless meetings, etc.—have been replaced by one rule: focus only on results.
What I find really interesting is that we finally have technology that makes it possible for us to do most work anytime, anywhere, yet we continue to stick with our same old paradigms of working in a particular location during certain hours. We also stick by our belief that time is the best measure of what we do, rather than results.
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