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16 Oct 08

Cisco’s Chambers sees collaboration fueling productivity gains; Web 2.0 as new enterprise engine? | Between the Lines | ZDNet.com

The difference this time around: In the mid-90s those productivity gains were based on big enterprise resource planning rollouts that could wreck a company. Today, Chambers is talking implementations of Web 2.0 tools and collaboration.

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CISCO web2.0 ROI collaboration strategy IT businessstrategy enterprise2.0 telepresence productivity

And there’s a payoff. Chambers said that collaboration tools and Cisco’s Telepresence technology saved the company $150 million a year in travel expenses.
“For the first time collaborative IT will be so intertwined with the business strategy you won’t know the difference between the two,” he said.
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- Chambers noted cloud computing will become a mesh of interconnected networks. Cloud computing “is just another evolution of the Internet.” On software as a service, Cisco said WebEx use internally is up 2,500 percent with discussion forums and blogging has also increased dramatically