Bertrand Duperrin's Library tagged suppliers →  View Popular, Search in Google

"It's rare a singular metric like turnover or a customer survey score is by itself a good measure of an organization's performance. Most of the more meaningful measures on dashboards of executives today are indices, made up of three to five submeasures. I review the nine most useful and creative performance measures I have seen in government and business organizations over the last few years."

intangiblesmanagement intangible intangibleassets intangiblecapital metrics communication effectiveness customerrelationship satisfaction employeesatisfaction distraction trust aggravation suppliers partners projectmanagement intellectualcapital

"New McKinsey research shows that a payday could be arriving faster than expected. A new class of company is emerging—one that uses collaborative Web 2.0 technologies intensively to connect the internal efforts of employees and to extend the organization’s reach to customers, partners, and suppliers. We call this new kind of company the networked enterprise. Results from our analysis of proprietary survey data show that the Web 2.0 use of these companies is significantly improving their reported performance. In fact, our data show that fully networked enterprises are not only more likely to be market leaders or to be gaining market share but also use management practices that lead to margins higher than those of companies using the Web in more limited ways"

enterprise2.0 mckinsey web2.0 networkedorganization margin performance colaboration customerrelationship socialbusiness competitiveadvantage partners suppliers collaboration management

According to Harvard Business School professor Karim R. Lakhani, Boeing's approach is an excellent example of how not to manage external innovation. The right way to do it is the subject of an article in the current issue of MIT Sloan Management Review by Lakhani and collaborator Kevin J. Boudreau (London Business School), "How to Manage Outside Innovation" (free registration required).

innovation market communities boeing collaboration suppliers businessmodel motivation openinnovation crowdsourcing

RollStream fixes specific problems – inefficiencies in the supply chain via Private Supplier Social Networks. Counting well known companies such as Walgreens, Owens & Minor, Johnson & Johnson and Tesco as customers, their SaaS solution services the partner relationship lifecycle for retailers, manufacturers and distributors. Business activity-focused capabilities cover partner on-boarding, compliance, performance management and dispute resolution.

enterprise2.0 supplychain RollStream socialnetworks suppliers

if we replaced every employee tomorrow with a Gen Yer the average enterprise still would not be able to use Enterprise 2.0 to its full effect.”

generationy enterprise2.0 management collaboration social customers suppliers process

Un article explique que 4/5ème du 787 est fabriqué hors de chez Boeing. Que des accords avec des sous-traitants leur permettraient de participer directement à l’assemblage de l’avion.

boeing outsourcing suppliers