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Nov
19
2009

"So how do you begin changing something so complex? Start by changing the stories that people tell."

web.hbr.org/...managementtip.php
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change changemanagement stories storytelling norms deviations

  • If you want to create a culture of communication, leave your BlackBerry at your desk when you go to important meetings. If your actions deviate from the norm, you can be sure people will tell stories about them.
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