Bertrand Duperrin's Library tagged standardization → View Popular, Search in Google

Sep

2011

The myth of standardisation

"After reading the ERP paradox by Kailash Awati, I had that “Oh yes” feeling of recognition: someone was hitting the nail right on the head here.
Standardisation is a myth, especially when you go global. There are two simple reasons for that: customer demand and business supply"

www.cloudave.com/...the-myth-of-standardisation

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standardization customer diversification

The answer is easy: the closer we come to the end consumer, the wilder the diversification gets

Jun

2009

Process Discipline and Creativity

I’ve recently been asked a couple of questions I used to hear all the time. The questions are:

1. Doesn’t process discipline add overhead and cost?
2. Doesn’t process discipline stifle creativity?

vaughanmerlyn.com/...cess-discipline-and-creativity

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process costs creativity discipline standardization

So, process discipline makes the most sense for activities that are routine and sequential –
Juran argued that you can manage for control (process discipline, incremental and continuous improvement) or you can manage for breakthrough performance (step change, creativity, process reengineering). He further argues that each require different organization and management approaches, and you had better be clear on which you need and are trying to achieve – control or breakthrough, and then ensure you are managing and motivating appropriately.
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- Know where you need creativity, and where you don’t, and where the nature of the work lends itself to excellent processes, follow a strong process discipline.