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"What happens in a consumer social environment like Facebook is that people “narrate” their lives. So, in a social business environment, workers can learn to “narrate” their work. In a previous post, we argued that social business applications help to make work “observable”, and more recently we’ve argued that a key benefit of social project management (and other social applications) is to “make the invisible, visible”."
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Knowledge processes are notoriously difficult to observe – so much so that identifying the current state of a knowledge process is almost impossible
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In addition, distribute teams lose significant observability that comes from being collocated. However, social business changes both of these issues – IF the people executing the process “narrate” it as it happens.
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"Social task management is getting a lot of press lately, and a number of vendors are adding the capability to their products. Unfortunately, there is some confusion about the difference between social task management and social project management. Hopefully this short post can help to clarify the differences."
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In short, social task management provides users to define a “to do list on steroids”, share/assign the list with others, and some provide the ability to define an ad hoc “workflow” to the tasks.
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"Even socially enabled enterprise applications have, for the most part, mimicked the general form of the “corporate Facebook” with social portals jammed with activity streams, micro-messaging, file sharing and lots of other social tools. While all of these tools are useful, alignment with work activities is not always evident."
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Recent ESG research found a whole group of new applications that are built from the ground up to be social applications. All assume the same need — for a team of people to collaborate to get a unit of work done
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Products from Do.com (part of Salesforce.com), Producteev, Asana and Mindjet take a simple unit of work — the task — and place it at the center of a group of people
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"ProjExec 5.0 provides social project management for IBM social software. This is a useful extension as the IBM social software is more focused on collaboration. The benefit works both ways as project management is becoming increasingly collaborative so the IBM suite offers a great set of supporting capabilities to ProjExec."
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I know from personal experience that old school project management tools tend to be difficult to use and, even worse, they often put project teams in straight jackets. They require people to conform to the tools, rather than the reverse.
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we need to empower middle managers to directly run projects and not have them be dependent on project management technicians. A project defines a community so a project manager is also a community manager. The community manager needs to also leverage expertise from the broader enterprise to fill out a team or get advice. Building a project management capability today requires integration with community management and collaboration tools.
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"But what if I would focus on projects? What might a conceptual model of Social Project Management look like? I choose to focus on culture and identity and their role in interaction and collaboration as mechanism for resilience in temporary tribes (like projects). Hence the prefix “social” to PM. "
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People don’t know each other. There is a short period to create the desired outcome. Interaction is largely digital. Stress is put onto the tribe, so resilience is required.
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"Tackling an arguably complex and multifaceted subject like social project management is never simplistic. However at its core, when dealing with a range of early stage ideas and business proposals from innovation campaigns of all types, there is a clear way to breakdown the process of planning, executing and monetizing projects in order to deliver on what matters most – results. "
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Integrating part of what this social revolution stands for into project management (i.e.- Social Project Management) means smaller, multi-skilled teams, flexible workflows, openness through collaboration, virtual mobility, sharing, immediate feedback and responsiveness and so much more.
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The complete innovation management lifecycle can be broken down into three phases: ideas, proposals, and projects.
According to Leisa, they are: small teams, motivated people, limited planning, minimal scope, small projects, rapid release, responsiveness, and iterations. Leisa noted that the essential point of her presentation was that “there are other ways to manage projects than ye olde fashioned waterfall methodology.”
I use the term Project management 2.0 to describe an evolution of project management practices inspired by Enterprise 2.0 tools. Traditional project management software implies project manager acting as a proxy in all project related communications, thus reducing productivity of project manager and the rest of the project team. New tools bring collaboration into the planning process, making the team much more productive and changing not only the technology, but process as well.
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