Bertrand Duperrin's Library tagged socialorganization →  View Popular

It's a good tool to discuss the issues related to community management, a good structure for benchmarking and tracking operational improvements, and a great framework for training or certification.The competencies laid out in the model are:

1. Strategy
2. Leadership
3. Culture
4. Community Management
5. Content & Programming
6. Policy & Governance
7. Tools
8. Measurement

www.thesocialorganization.com/...alizing-your-organization.html - Preview

socialenterprise socialorganization strategy leadertship culture communitymanagement tools measurement competences policies