Bertrand Duperrin's Library tagged smartphones → View Popular, Search in Google

May

2012

Predictable Time Off: The Team Solution To Overcoming Constant Work Connection

"Advice on how to cope in this “always connected” age is plentiful: How to prioritize work better, manage your time more effectively across different domains of your life, survive email overload and even remedy your smartphone addiction. The trouble is that there is only so much that you can do alone: You can decide to turn off, but that does not mean everyone else will too."

www.fastcompany.com/...-constant-workplace-connection

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smartphones mobility connectivity work worklifebalance interruption PTO predictabletimeoff timeoff

The trouble is that it is nearly impossible to mandate open dialogue, and even if it emerges, any gains in efficiency that follow will be reinvested in the organization--not your personal life.
Four years after our first “Predictable Time Off” (PTO) experiment--afternoons or evenings totally disconnected from work and wireless devices, agreed-upon email blackout times, or uninterrupted work blocks that allow for greater focus, for example--72 percent of people involved said they were satisfied with their job vs. 49 percent of their colleagues who were not doing PTO; 54 percent of PTO participants were satisfied with their work-life balance vs. 38 percent; and 51 percent said they were excited to go to work in the morning, vs. 27 percent.
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- Every team member strives to achieve an agreed upon unit of predictable time off each week--the PTO Goal. This PTO goal should be of personal value to those on the team, creating a deep-seated motivation to participate. The goal should also be aspirational, as well as achievable, so as to engage people in the process and drive them to challenge assumptions and rethink ways of working in their efforts to achieve this goal
- The team gathers weekly to discuss how well each member is meeting the PTO goal and to talk about the team’s work process more generally. These weekly discussions should focus on what happened during the past week and how it could have been different.
- Team leaders show support for team members’ engagement in the process. The only time I have seen teams that have undertaken PTO fail to outperform teams that are not involved is when the team’s leader is outright resistant.

Apr

2012

Is Your Smartphone Making You Less Productive?

"Mobile devices have exacerbated an always-on work culture where employees work anytime, anywhere. They've contributed to the blurred distinction between when you're "on the clock" and when you're not. Service industry professionals are especially tethered to these devices. There's an assumption that using smart devices boosts productivity, since they allow us to work constantly. But, we're also jeopardizing long-term productivity by eliminating predictable time off that ensures balance in our lives. Is the obsession of regularly checking email really helping anyone's bottom line? Are the unrealistic expectations these devices facilitate not setting staff up for burnout?"

blogs.hbr.org/...our_smartphone_making_you.html

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productivity mobility smartphones burnout stress responsiveness morale

The staff was under intense pressure to be available whenever anyone called — it was simply expected. Six months later, we noticed that customer complaints were actually up, and team morale was down.

So, why were we spoiling dinner time for each other with calls that could have waited until the next business day?
For the research subjects who followed her policy of disconnecting from work at night, 78% said that they "feel satisfied" with their jobs, compared to the group of people who ignored the policy, where only 49% noted the same sense of satisfaction. Her results show that we're creating a self-perpetuating perception that working faster is better — even when speed may not be necessary.
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- The impetus to examine whether what we do requires 24/7 responsiveness is overlooked. We all work longer and harder, despite the possibility that we could work better. But since everyone is doing it, it's considered acceptable.
- A policy was instituted that encouraged everyone to respect time off, and discouraged people from sending unnecessary emails and making distracting calls after hours. It's a system that works if all of the team members commit to it. Over time, we've seen a more motivated team that comes to work ready for business, and goes home to get rejuvenated. They work smarter, not blindly faster. And morale is higher.

Dec

2011

Les 11 prédictions du Gartner pour 2012

"Quelles tendances devraient, en 2012 et au delà, changer la vie des DSI et des utilisateurs ? A cette question qu'il pose chaque fin d'année, le Gartner répond d'une manière très inhabituelle."

www.distributique.com/...tention-ca-decoiffe-17405.html

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gartner predictions cloud socialnetworks enterprisesocialnetworks enterprisesocialsoftware email mobility smartphones IT bigdata

En 2015, les services de cloud à faible coût seront cannibalisés (jusqu'à 15 %) par les spécialistes de l'externalisation.
En 2013, la bulle des investissements pour les réseaux sociaux des consommateurs va éclater, celle formée sur les logiciels de réseaux sociaux d'entreprise suivra en 2014.
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- En 2016, au moins 50 % des utilisateurs de messagerie d'entreprise reposeront essentiellement sur un terminal mobile au lieu d'un client de bureau.
- En 2015, les projets de développement d'applications mobiles ciblant les smartphones et les tablettes seront plus nombreux que les projets PC natif, avec un ratio de 4 à 1.
- Fin 2016, plus de 50 % des entreprises du Global 1000 auront emmagasiné des clients de données sensibles dans le cloud public.
- En 2015, dans 35 % des entreprises IT les dépenses pour la plupart des entreprises seront gérées en dehors du budget du département IT.
- En 2014, 20 % des produits finis et des assemblages consommés aux Etats-Unis qui venaient d'Asie, proviendront des Amériques.
- Jusqu'en 2015, plus de 85 % des membres du Fortune 500 ne parviendront pas à exploiter efficacement les données pour de grands avantages concurrentiels.