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"Which is more important to promoting collaboration: a clearly defined approach toward achieving the goal, or clearly specified roles for individual team members? The common assumption — and my personal approach for many years — is that carefully spelling out the approach is essential, while leaving the roles of individuals within the team open and flexible will encourage people to share ideas and contribute in multiple dimensions."

collaboration roles autonomy flexibility sharing

""This business model is right for a company selling Purina Dog Chow, circa 1970."

"There's no way we could ever be this collaborative."

Both are comments I got about my book, back in 2009, about setting direction, collaboratively. The first is from a Google executive; the second, from an exec at Cisco. Same business model architecture, two entirely different responses: obvious or unachievable."

social businessmodel lean conversations valuechain sharing competitiveadvantage value valuecreation

" Effective organizational collaboration comes about when workers regularly narrate their work within a structure that encourages transparency and shares power & decision-making. I have also learned that changing work routines can be a messy process that requires significant time, much of it dedicated to modelling behaviours. "

behaviors collaboration sharing personalknowledgemanagement

socialbusiness conceptworkers knowledgeworkers collaboration customers enterprise2.0 presentation people relations sharing

sandbox manifesto sharing imagination communities friendship work presentation

google+ asymetricsharing sharing stream activitystream circles

"What Luis hopes is that those of us working with enterprise 2.0 tools and social business transformation will learn from the experiences of knowledge management, but he also notes a point of at least potential tension between the two disciplines. Putting Luis’ argument simply, knowledge management wants to manage knowledge, social business wants to socialise it. One looks at structure and order and managing the ‘unstructured chaos’ of social data; the other side says ‘you cannot and should not ever try this!’"

enterprise2.0 socialbusiness socialobjects socialization sharing systemsofrecord systemsofengagement

"Critical thinking calls for a persistent effort to examine any belief or supposed form of knowledge in the light of the evidence that supports it and the further conclusions to which it tends. It also generally requires ability to recognize problems, to find workable means for meeting those problems, to gather and marshal pertinent information, to recognize unstated assumptions and values, to comprehend and use language with accuracy, clarity, and discrimination, to interpret data, to appraise evidence and evaluate arguments, to recognize the existence (or non-existence) of logical relationships between propositions, to draw warranted conclusions and generalizations, to put to test the conclusions and generalizations at which one arrives, to reconstruct one’s patterns of beliefs on the basis of wider experience, and to render accurate judgments about specific things and qualities in everyday life."

criticalthinking problemsolving personalknowledgemanagement seek sense share sharing

"One of my earlier posts posed the question Who’s on Your Team? to highlight the importance of social networking to establishing team identity and enhancing knowledge sharing across distributed, multidisciplinary teams. Its focus was on the importance of social software applications in the Enterprise to the ability of distributed project team members to recognize who is on their team at any point in time, and who isn’t. Organizational analysts refer to the challenge of establishing team identity as a boundary definition problem for teams, when members are spread across large distances whether geographic or cultural in nature."

collaboration sociallearning boundaries distributedteams distributedwork sharing awareness ambiantawareness

"Most knowledge repositories focus on the role of knowledgecreators. In this paper, by contrast, we examined the work of Lurkers in an enterprise file-sharing service, and we compared
their lurking behaviors to the lurking behaviors of users who uploaded files (Uploaders), and users who contributed metadata about files (Contributors)."

socialnetworks enterprisesocialnetworking enterprise2.0 participation contribution contributors lurkers report authors sharing

"Work teams who openly express their negative feelings share more information, have greater solidarity and are better at solving complicated analytical problems, a new study has found.
Click here to find out more!

Many businesses and organizations want employees to limit negative emotions and only show positive ones. But a study from the Netherlands suggests that isn't always the right strategy."

emotions problemsolving sharing feelings

"When an organization launches a social intranet, the changes and benefits reach far wider than freeing up resource in the central intranet team. The intranet undergoes a fundamental shift when focus changes from communication to employees to work."

communication work intranet socialintranet sharing flows signals push pull appstore activitystream businessapplications

"Luis Suarez (IBM) has been working in the areas of Knowledge Management, Collaboration, Online Communities and Social Computing for over a decade now. Here are some of his thoughts on that topic and his appearance at the Enterprise 2. SUMMIT."

enterprise2.0 luissuarez culture knowledgework knowledgeworkers implementation adoption sharing

"The customer service representatives for Knowledge Shop use Salesforce.com to manage membership information, seminar registrations, and to assign and track questions for Knowledge Shop advisers. When a rep enters a question into Salesforce.com from a Knowledge Shop member, the service rep can push that question into Socialtext Signals with the click of a button. Even though the question is addressed to a specific tax adviser, Hayes Knight finds value in letting others see the questions being asked."

socialtext socialsignal sharing knowledgesharing hayesknight knowledgemanagement

"The Pew Internet and American Life Project recently asked a large group of experts if they thought Millennials would grow out of their currently strong penchant for online sharing and self-revelation. A strong majority of this group — 67% — said that this would not be the case, and that Generation Y would keep sharing as it aged."

generationy sharing

"The "real" Enterprise 2.0 is not a technology or marketing plan, but the reinvention of the enterprise itself. It's a rethinking of the structure, process, culture and even, in some cases, the very purpose of the enterprise.

With technology erasing barriers to participation and communication, we're seeing a change in the nature of how we go about running an organization."

enterprise2.0 organization structure processes culture purpose informationsharing sharing transparency participation leadership collaboration

"Last year at the World Business Forum, when Gary called open source one of the greatest management innovations of the 21st century, there was some serious high-fiving going on amongst us open source business types.

So I've been watching closely as Gary and a team of management superstars have launched an open innovation experiment called the Management Innovation Exchange, or MIX. In the video below, Gary explains a little bit about the goals of the MIX."

opensource management garyhamel MIX innovation sharing learning

"Even if we do all the right things like facilitate, understand human behaviour, create and nurture conditions for participation, have an enterprise-wide concept…I don’t think it’s enough.

We need a complementary top-down shift to a new culture of working, as I said in my last post, a move from a competitive to collaborative organisation. "

collaboration sharing incentives rewards objectives management

A low-level web of constant relationships, circular, cellular systems where shared, collaborative contributions are the norm, is developing. Here, the value resides with relationships, not transactions. Maybe, instead of buying and selling more and more in a mad race for grabbing the most growth, the future will be about a collaborative, community-oriented regenerative growth model.

economics transactions cellulareconomic sharing market kaizen growth

First of all, let me recap some of the key fundamentals of Enterprise 2.0 - social networking with friends, colleagues and business partners, collaboration on job specific tasks (possibly on the same platform), sharing and trusting people in the network. So what are the potential problems people might face?

enterprise2.0 socialnetworking privatelife problems sharing collaboration risk trust