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Bertrand Duperrin's Library tagged sentimentanalysis   View Popular, Search in Google

May
21
2012

"Imagine the power of social networks once they will be part of daily business and not mainly being used by consumers only. In spite of Facebook’s remarkable success so far, the truth is that we have thus far witnessed just the earliest beginnings of social networking’s power to fuel the real economy. Social networking will revolutionise business interactions, just as the Internet revolutionised retailing more than a decade ago. And the result will be a game-changing surge in innovation and productivity and a big leap forward in job creation and new growth opportunities."

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  • On an everyday basis, we envision an intelligent network of businesses – what I like to call the ‘Intelligent Business Web’. The Intelligent Business Web will be most important to small and medium sized businesses because it allows them to tap into the collective knowledge of their cohorts.
  • Today we can optimise entire value chains for minimum cost and consumption of scarce resources and in the future this will be common.
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Jan
26
2012

"A team of IBM researchers spends their days sifting through Twitter. They use live streams of tweets to develop machines that are smarter than the typical computer, an area of study known as "machine learning."

Using these tweets, they've developed technology that allows a machine to understand that some tweets are just background noise and others are newsworthy and important."

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  • IBM scientists have also come up with ways to measure "sentiment" … to identify which tweets are saying something good about something important and which are saying something negative.
  • After two years of studying Twitter, their work wound up in an IBM social media monitoring product, Cognos Consumer Insight.
Jul
25
2011

"There are executives who are social and there are executives who are anti-social. There are executives who do social well and executives that don’t. Some claim to be leading social organizations, and there are those that boast that they are not. There are executives who have thousands of followers, and there are executives that have none.

There are social executives that say, “Trust me” or “Admire me,” that tweet, “Believe me” or “Look at me,” or that yell, “Follow me.” But there are very few executives, only a fraction, who are actually creating next-generation social experiences for their companies like Jeff Schick."

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    • IBMs Social Business Stats

            
       

      Internal

       
       

      External

       
       
      • 17,000 individual blogs
      • 1 million daily page views of internal wikis, internal information storing websites
      • 400,000 employee profiles on IBM Connections, IBM’s initial social networking initiative that allows employees to share status updates, collaborate on wikis, blogs and activity, share files.
      • 15,000,000 downloads of employee-generated videos/podcasts
      • 20 million minutes of LotusLive meetings every month with people both inside and outside the organization
      • More than 400,000 Sametime instant messaging users, resulting in 40-50 million instant messages per day
      • 29,000 communities
      • Over 25,000 IBM employees actively tweeting on Twitter
      • Over 300,000 IBM employees on Linkedin
      • Approx. 198,000 IBM employees on Facebook
  • The IBM Social laboratory is also using gamification and crowdsourcing principles to reduce the cost of internal projects.  Schick cited a language translation and localization effort for product manuals that typically cost the company millions. Yet IBM was able to significantly reduce the expense and increase accuracy by awarding points to employees who helped translate the documents.  Employees with the highest point totals earned money for their charities.
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Feb
5
2011

"I am very pleased to be back after ten years. The Wednesday morning keynote focused on the “Future of Social Business” Speakers include: Charlie Hill, Distinguished Engineer and CTO, IBM Collaboration Solutions; Kristen Lauria, VP of Marketing and Channels, IBM Collaboration Solutions; Chris Dziekan, Cognos Office of Strategy Executive; Mike O’Rourke, VP of Rational Strategy and Product Delivery; Mike Winter, Arichitect and Development Manager of Enterprise Content Management; and Irene Greif, IBM Fellow and Director, Collaborative User Experience."

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  • Mike Winter discussed content management challenges providing context to documents.  Knowledge workers need agility but only 11% said they have a good case management and 40% have difficulty making adjustments in case based work. So IBM developed Case Manager as a single place to coordinate case associated content and align tasks for better case managemen
  • Case Manager is part of the transformation to more social content management. This reminds be of the early work process aligned KM work I was involved with in early 90s using Lotus Notes and adding social aspects to business processes with tools of the day.
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