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Bertrand Duperrin's Library tagged selforganization   View Popular, Search in Google

Apr
30
2012

"En général, quand je parle dans mon entourage professionnel de méthodes agiles et de dépasser la notion de satisfaction du client pour l'enchanter ("delight"), cela ne déclenche pas immédiatement un enthousiasme délirant. Pourtant, si l'on est actif dans un métier où le marché est très concurrentiel et l'innovation permanente essentielle pour la survie, alors il est intéressant de se pencher sur ces nouvelles manières de voir le métier du management, et en particulier le Management radical de Stephen Denning, que j'aimerais présenter en quelques lignes ici, en complément d'un billet de François Beauregard."

customersatisfaction customerenchantment enchantment agilemethods agility radicalmanagement management selforganization

    • Le nouveau but de l'organisation est de générer une expérience (enthousiasmer le client) - plutôt que de produire des biens ou faire de l'argent pour les actionnaires
    • Le nouveau but du management est de faciliter et soutenir l'auto-organisation des équipes - plutôt que de contrôler
    • La coordination se fait de manière dynamique, par des itérations gérées par le client - plutôt que de la bureaucratie hiérarchique
    • La communication est interactive: des conversations entre adultes - plutôt que commander et contrôler.
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  • Projets complexes: Enchanter ses clients: une utopie?
Dec
6
2011

" To transform organizations so that they are fit for human beings--more inspiring and engaging and yet just as disciplined and even more productive--we need to understand why promising ideas for improving management developed in the 20th Century--such as teams, empowerment, delayering or innovation--failed to become a permanent part of the standard management repertoire. "

bureaucracy management agility scrumenablement selforganization empowerment customers middlemanagement

  • The firm's goal shifts from making money for shareholders to delighting the customer.
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  • Busting Bureaucracy with Radical Management
  • Busting Bureaucracy with Radical Management
Jun
15
2011

"Après avoir courtisé leurs dirigeants, leurs actionnaires, leurs clients et même l'opinion, voilà que les entreprises s'intéressent à leurs employés. Il faut dire que de récentes affaires, comme celles de Renault ou France Telecom ont montré les ravages de la démoralisation des troupes. Vingt ans de pression actionnariale, de changements technologiques et d'évolutions sociologiques, conclus par une crise majeure, ont eu raison de la fiction d'une entreprise heureuse dans un environnement sain."

management change employees employeesatisfaction employeesengagement engagement autonomy selforganization responsability decision decisionmaking

  • En janvier dernier, le gourou du management Michael Porter avait lancé un pavé dans la mare avec son concept de « valeur partagée », sous-entendu partagée aussi avec les salariés et le milieu environnant, et pas seulement entre actionnaires, dirigeants et client
  • Ce serait exagéré : nombre de réflexions qui sortent aujourd'hui sont travaillées depuis des années par les adeptes de la responsabilité sociale d'entreprise. Et Christian Nibourel, le patron d'Accenture France, rappelle qu'en 1954, Peter Drucker affirmait déjà que « les seuls facteurs qui font progresser une entreprise sont les hommes, de l'ouvrier au directeur, leur capacité d'innovation et la façon dont ils organisent leurs relations de travail ».
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Dec
9
2010

"The future of BI 2.0 will not rely on server power, but on the human power of the entire organization to capture everything, convert social media into tangible business objects, and automate real-time business processes. BI 2.0 needs to help enterprises do three things:"

BI monitoring processes selforganization businessprocess

  • Monitor everything. We need to give workers the ability to better monitor a million things at onc
  • Self-organize. Flickr and YouTube’s content was considered too big to organize, until tagging came along
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Aug
30
2009

The particular focus here is on the points I made in response to John Tropea’s interesting vision of what he calls a “role-based” organization. In this, individuals would have greater discretion to organize their own roles and relationships to suit their particular talents and interests

role rolebasedorganization organization selforganization selfmanagement talent management

  • Despite retaining these beliefs, I would not equate this approach with the idea of “self-organization” in the sense that I now talk about it
  • However, the critical thing to emphasize here is that it is the conversational interactions that are self-organizing. And it is through the self-organizing interplay of these ‘local’ conversations across the organization and beyond that ‘global’ outcomes emerge.
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May
23
2009

Third, and perhaps most importantly, it is very easy for people to join, and to self-organize around topics, companies, individuals, and events. In this sense it is an incredibly "democratic" medium — with all the control at the ends of the network. Our Diamond Fellow David Reed wrote in the Harvard Business Review many years ago about the power of self-forming networks, so potent because of their innate flexibility.

twitter marketing microblogging selforganization brand

Oct
4
2008

It's an explanation - crystal clear, and from the point of view of systems theory - about what leverage points are, and how they can be used to influence systems. And it's a paper that should be compulsory reading for anyone in any kind of a position of power - and preferably tattooed on the inside of politicians' eyelids.

Reading through it, I got to wondering about which of the 12 leverage points described social media would fall into. The basic concept is that small shifts in one thing can produce big changes in everything - and we often use the terminology of small, incremental changes in behaviour when talking about social media.

socialmedia leverage system change informationflows information selforganization

  • The point here is that the more rapid the feedback, the more effective at reducing oscillations.
  • Where social media fits in is surfacing that information. Very often, key information is buried, whether it's in emails, spreadsheets, report documents and so on.
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Jun
5
2008

So, reducing the clutter of unnecessary or overly complicated structures, systems and procedures would certainly make organizations simpler. But the socially complex nature of the underlying dynamics of those organizations would remain

organization complexity selforganization control leadership management

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