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May
21
2012

"Le 16 Mai je suis intervenu à la conférence Webcom à Montréal pour aborder l'évolution du poste de travail en entreprise, tirée par les outils collaboratifs et le développement de l'entreprise 2.0. Un débat intéressant dont je reprends ici en deux parties, les principales idées de ruptures qui ont été discutées."

digitalworkplace intranet IT interoperability security email agility

  • Pour faire simple, le soufflé du réseau social interne retombera vite s'il ne permet que de parler de la pêche à la mouche et n'améliore pas l'efficacité de chacun et celle des processus.
  • Et c'est tout l'enjeu de l'entreprise 2.0 de développer et mobiliser le capital social, humain et informationnel de l'entreprise.
  • 10 more annotation(s)...
Mar
23
2012

"Près de trois DSI sur quatre (72%) se disent d’accord ou tout à fait d’accord avec la crainte que leurs directions des entreprises considèrent le Cloud comme un moyen de se passer de leurs services. C’est ce que révèle une enquête réalisée par le cabinet Forrester Research auprès architectes et administrateurs d’infrastructure d’entreprise aux Etats-Unis, en Europe et en Asie-Pacifique et commanditée par BMC Software. Pour 81 % des responsables interrogés, l’élaboration d’une stratégie Cloud globale doit être l’une des grandes priorités de l’année à venir "

cloud complexity IT security

  • En Europe particulièrement, qui compte pour 34 % du total des réponses :
     - 73 % des sondés sont d’accord ou tout à fait d’accord avec le fait que leur entreprise considère le Cloud public comme un moyen de contourner leur service informatique. 
     - 65 % dans la même région à se dire d’accord ou tout à fait d’accord avec le manque de contrôles de sécurité des services Cloud publics.
  • Sans surprise, la réduction des coûts est la priorité numéro 1 des services informatiques pour les douze prochains mois, la simplification étant la stratégie envisagée en premier pour réaliser des économies.
  • 5 more annotation(s)...
Nov
10
2011

"The concept of information sharing by the CIA is considered an oxymoron by some, but the agency has become a leader in this area. The changes came after perceived failures related to 9/11 and the Iraqi weapons of mass destruction debacle.

The CIA responded to those lapses by establishing an online data-sharing environment, the Worldwide Intelligence Review (WIRe). "

CIA informationsharing WIRE decisionmaking context security tagging casestudies

  • Our business is about information sharing. We’ve become a leader in information sharing. What good is a piece of data if the right people can’t use it to make an informed decision
  • One key focus for WIRe is to let users find data that they might not know exists. That has to be balanced with the need for security. Those opposing challenges are resolved by showing users names and headlines for reports, articles and other files, along with information on their security level. Sometimes users will see nothing more than an article number, other times they may see the first page of a document based on their security level.
  • 3 more annotation(s)...
Sep
19
2011

"Type "innovation" into hbr.org and you will get nearly 4,700 results. For many ills, innovation is seen as the panacea — management's equivalent of motherhood and apple pie — and few would challenge its significance. Indeed, one recent news article described it as today's equivalent of the Holy Grail, so to suggest dropping it from your company's vocabulary may come as a shock. Many of you will see it as deeply heretical, particularly riding on the coattails of the recent posts extolling Steve Jobs's innovative genius."

innovation productivity convenience speed choice benefits security prices value valuecreation

  • The word "innovation" comes from the Latin word "novus" meaning new. Creating something new is the goal of most innovation initiatives, but new does not mean valuable
  • Once you start thinking in terms of increasing value to customers, numerous potential enhancements reveal themselves, creating a range of options that extend far beyond adding new features or extending performance on existing dimensions. At a high level, there are eight ways to create value for custome
  • 3 more annotation(s)...
Jun
13
2011

"But the smartphone revolution of the last three years has changed how mobile workers operate. Instead of IT departments being able to force a particular set of mobile solutions on the workforce, employees now expect to be able to use the smartphones -- and increasingly, iPads -- they bought for personal use."

BYOD IT security devices costs costsavings mobility mobilephones appstore

  • Managing devices. IT departments need to make sure their management tools can do things like enforce strong passwords and wipe data from lost devices.
  • Access to apps. Big enterprise software vendors like SAP are betting big on mobile access, but it's a work in progress: not all important corporate apps are easily accessible from mobile devices today. 
  • 3 more annotation(s)...
Feb
12
2011

"Despite the possibilities for collaboration, a Design News survey reveals engineers are avoiding social networks due to concerns around security and irrelevant information overload."

socialnetworks intelectualproperty engineer security informationoverload relevance collaboration CAD plm socialproductdevelopment

  • So why can't technology that's popular on a personal level find traction for professional use among product development specialists? Survey results revealed engineers' chief concern to be fear of exposing critical company intellectual property (IP), with 58.5 percent of respondents citing security as their primary hesitation. Loss of productivity was a worry for 40.1 percent of respondents, while 29.3 percent said company policy precluded them from frequenting social networking sites on the job.
  • Beyond any one primary concern, however, the majority of survey respondents said existing social networks just weren't helpful enough in terms of delivering access to relevant content or connecting them to knowledgeable domain experts in their particular field or area of engineering interest. Even joining engineering-specific groups on LinkedIn or Facebook resulted in a whole lot of noise and useless chatter, respondents reported, as opposed to serving up focused, practical solutions to real-world engineering problems. "
  • 6 more annotation(s)...
Dec
23
2010

"There is a movement taking place in the IT industry that is really driven by major consumer technology vendors including Apple, Google and Facebook. What these three companies do is really starting to set the tone for what people expect from a software application. The expectations of a software application may have historically centered around its ability to solve business problems or to enable specific types of transactions or management processes. Today, the software application is expected to let users communicate and interact with each other the way that they can on Facebook. Organic and guided search as found on Google is also expected, as is the intuitive usability of the iPad.
In fact, employees and managers of most any business are already communicating with each other through various Web 2.0 technologies — the problem being that all of this communication is taking place outside the bounds of formal and secure IT systems."

IT enterprise2.0 socialmedia ERP knowledge LEAN security risk liability

  • While some business software companies work to integrate their offerings directly with online tools like Twitter or Facebook, the real business benefits will come from enterprise resources planning (ERP) and other enterprise software that mimics the functionality of these popular online tools
  • When technologies or individuals circumvent ERP, these security measures are rendered ineffective. Building social media-type enterprise 2.0 functionality into ERP will leverage the inherent security benefits of the ERP system.
  • 6 more annotation(s)...
Nov
22
2010

"Le Cloud privé c'est la capacité pour une entreprise, a mettre en place "en interne" sur une infrastructure a construire, les offres normalement disponibles en Cloud computing. Les éditeurs qui peinent à faire basculer certaines entreprises dans le Cloud, utilisent cet argumentaire en fin de réunion dans un style très fast-food, et vous demandent si c'est pour consommer sur place (Cloud) ou emporter (Cloud privé). "

cloudcomputing cloud publiccloud privatecloud security

  • Le Cloud privé permet de remettre sous contrôle cette dimension uniquement prévue dans les contrats avec le Cloud computing (et encore les meilleurs).
  • Le Cloud privé permet de maitriser la localisation des données.
  • 2 more annotation(s)...
Oct
12
2010

"A l'occasion des assises de la Sécurité, la CNIL lance un nouveau guide destiné à aider les responsables de traitements à respecter leurs obligations en matière de sécurité des données personnelles. Elle propose également, sur son site internet, un questionnaire qui permet d'évaluer le niveau de sécurité des données personnelles dans les organismes."

cnil datasecurity security personaldata

Sep
13
2010

"A panel of CIOs, academics and industry experts has urged IT departments to adapt or risk falling foul of business. The panel, comprising speakers who will be presenting at the 360°IT event later this month have warned that IT departments could become extinct if they are unable to support technology-savvy users using their own IT rather than corporate-approved systems."

CIO IT ITdepartment security consumerization risk riskmanagement

  • He says, "In the public sector, there is a belief that you can control information. In social media there is very little control. We need situation awareness."
  • All technology needs to be secured, not locked down
  • 3 more annotation(s)...
Sep
6
2010

"The same is true in the way employees are harnessing consumer technologies — social, mobile, video, and cloud. They're improving how they do their jobs and solving your customer and business problems. And it's not just a few employees; it's a critical mass of employees. In a survey of more than 4,000 U.S. information workers, we found that 37% are using do-it-yourself technologies without IT's permission. "

IT security socialnetworks customerservice CIO HERO empowerment

  • As a CIO with business acumen, Hambling understood that he and his IT organization needed a new contract with business managers and employees that allowed him to help with technology solutions while sharing the responsibility for business risk with employees and managers
  • They've also embedded IT staff directly into the cubicle farms of business employees; they've built innovative solutions with teams comprised of business and IT employees; they've created applications that empower employees to understand global risk through a familiar interactive map. They created a new contract with business managers and employees that gives IT professionals a place in the business.
  • 1 more annotation(s)...
Aug
23
2010

"Or mettre en œuvre une solution de sécurité flexible capable d’administrer les outils du Web 2.0 exige davantage de visibilité, ainsi qu’une plus large sensibilisation des utilisateurs et un contrôle granulaire des applications. Il s'agit à la fois d’un défi technologique et d’une question d’éducation des employés. » "

web2.0 ITdepartment IT security

Jul
26
2010

"Ferriero said that new guidance on government use of social media will be released this fall, updating the 2009 guidance issued by the National Archives and Records Administration (NARA)."

government2.0 socialmedia security policies compliance federalagencies

  • Officials are "free to use external accounts as long as emails are captured into records management systems,
  • "The expectation is that any tool for government use adheres to the Privacy Act and a Privacy Impact Assessment," said McClure. Applications must be compliant with relevant regulations to be on Apps.gov, said McClure.
  • 1 more annotation(s)...
Apr
23
2010

"During the last couple of years I have carried out ECM and Collaboration assessments for companies where I have observed a resistance towards social software - which to a large extent can be seen as a direct symptom of bad security practices. I have observed that these companies have the following in common:"

security socialsoftware

  • They don't have a security classification system for their information assets. This usually means that they label everything, even trivial information or freely available information from external sources, as confidential.
  • So what do business users do when they need to share something? They don't follow them.
  • 3 more annotation(s)...
Apr
17
2010

"I am not sure whether this is due to the fact that most of these Enterprise Social Software offerings have been designed and developed in the US, where we all know privacy and security may not be as tight and strict (Probably to the extreme!) as they are in other European countries or whether this is due to the fact that most vendors may well think that since they are developing social software tools for behind the firewall so both privacy and security are not really of a primary concern to them…"

socialsoftware privacy security

  • How inaccurate! If privacy and security need to be taken into account for any software vendor it is actually essential that those two aspects are being taken well into account if that social software tools suite is meant for internal collaboration. If not, have a wander around in countries like Germany, Austria, Italy, Denmark, France, Spain, etc. etc. where an oversight on these two important topics can be rather costly. For both employers and knowledge workers.
  • So I am hoping that those of us who will be at the Enterprise 2.0 conference will use that opportunity, once again, to challenge, and make rather uncomfortable, those specific vendors who we feel are letting us down not confronting these issues, just because they think organisms like the EU and various other countries are not important enough.
Jan
12
2010

"France has a plan to put the latest 2.0 technology at the service of its citizens called Le France Numérique 2012. It outlines how the government intends to:

* Provide everybody access to digital networks and services
* Develop and provide new digital services
* Grow the number and usage of digital services by companies, government departments, and individuals
* Modernize the governance of the digital economy "

SAP government digitaleconomy governance transparency administration administration2.0 SocialNetworkAnalyzer SNA collaboration publicsector citizens socialnetworks security

  • The project uses the Social Network Analyzer (SNA) technology from the SAP Business Objects Innovation Center to improve collaboration and government transparency in the public sector, laying the foundations for “Administration 2.0”.
    • the team will research how best to use social network analysis technology for government departments and local authorities, in order to:

       
      • Optimize collaboration within public-sector organizations
      • Improve transparency and convenience for citizens accessing services (who does what)
      • Improve the ability of public-sector organizations to understand and react to the needs of citizens (who needs what)
  • 4 more annotation(s)...
Dec
12
2009

"Because of these potential benefits, some companies are moving quickly to embrace Web 2.0., but others see challenges and barriers that should be addressed before their organizations can realize the new technologies’ full potential."

web2.0 enterprise2.0 kpmg collaboration productivity innovation benefits adoption security

Jul
29
2009

For the last 18 months, Intel has invested a significant effort to develop a full strategy & implementation roadmap for social computing within the enterprise. I am pleased to announce the release of a white paper Developing an Enterprise Social Computing Strategy that I did jointly with Malcolm Harkins, Chief of Information Security. The paper details our approach towards embracing the use of collaborative technologies while addressing the mitigation of legal, HR and governance issues. Here are some key areas you will find detailed in the paper

socialcomputing enterprise2.0 Intel businessvalue vendors security risk implementation

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