Home
Bertrand Duperrin's Library tagged → View Popular
Intel's Enterprise Social Computing Strategy Revealed
For the last 18 months, Intel has invested a significant effort to develop a full strategy & implementation roadmap for social computing within the enterprise. I am pleased to announce the release of a white paper Developing an Enterprise Social Computing Strategy that I did jointly with Malcolm Harkins, Chief of Information Security. The paper details our approach towards embracing the use of collaborative technologies while addressing the mitigation of legal, HR and governance issues. Here are some key areas you will find detailed in the paper
Twittergate: Most difficult part of Web 2.0 security is the human
People have always been one of the weak links when it comes to breaches - time and time again. There are technical things that vendors proclaiming themselves as "E2.0" solutions should be doing but that does not remove the need to raise these issues with employees and the responsibilities they have re: communication, information sharing, and collaboration using social tools and applications.
Enterprise Web 2.0 Calls for Access Control, Not Shutoff
What’s holding many organizations back are four core concerns:
* Productivity levels will decrease, due to employees spending time on social media Websites (given that it’s not part of their job).
* High-bandwidth Web 2.0 sites will overload the network, potentially blocking mission-critical applications and services.
* Employees will access pornographic material or other inappropriate Websites.
* Security and privacy issues will increase.
-
I believe the solution lies in an organization's ability to gain insight into user activity, applications, and potential threats and then use this knowledge to group users into different categories of access.
-
Only by helping to find out what’s needed and helping management to create policies around these requirements can IT ensure that network resources are available for business-critical applications and traffic spikes -- without compromising the quality of the network or the productivity of employees.
Etude Websense : l’usage, les règles et l’état de la sécurité du Web 2.0 au sein des entreprises
Websense, Inc. dévoile les résultats d’une étude internationale menée auprès de 1300 responsables informatiques dans 10 pays, qui porte sur leurs perceptions et leur compréhension des technologies Web 2.0 dans le milieu professionnel, et le degré de préparation de leurs entreprises en termes de sécurité.
Communities Shouldn’t Be Islands
The bad news, from the same post, is that there is just as much compelling evidence that these newfound tools are highly fragmented in their usage. As he puts it, “few enterprises are taking a ‘holistic’ approach and are using them in a more targeted and/or fragmented manner.”
That’s a real pity, because we know that when a single, unifying community platform is available and done well, it can successfully knit all of the communities together so that none have to be islands.
-
Organizations need policies that set expectations for how social tools will be used. For example, who can and cannot engage directly with a customer in the community.
-
I’ll boil down controls to mechanisms that the technology affords to help enforce and automate the policies. This is an area where a lot of social business software could use some work.
Forrester Research: SaaS gains enterprise adoption, expands beyond 'vanilla' offerings | Dana Gardner’s BriefingsDirect | ZDNet.com
Forrester determined 13 areas where SaaS applications are making headway. These include:
* Archiving and eDiscovery
* Business Intelligence (BI)
* Collaboration
* CRM
* Digital asset management
* Enterprise content management
* Enterprise resource planning (ERP)
* Human resources
* Integration
* IT management
* Online backup
* Supply chain management
* Web content management
* Web conferencing
What does Enterprise 2.0 mean for the IT department? | Aide-Memoire
This is an interesting issue to consider and I’ve come up with my Top 10 Challenges for IT departments around Enterprise 2.0. This is by no means an exhaustive list - it’s just my own perspective after a fascinating day thinking about Enterprise 2.0 in the light of my own experiences.
Tale of Two Tunnels: Web 2.0 and Enterprise 2.0 :: Personal InfoCloud
The reality is the tools need selling their use, value derived from them, the conceptual models around what they do, and easing fears. Adoption rates grow far beyond the teen percentages in organizations that take time guiding people about the use of the tools and services. Those organizations that take the opportunity to continually sell the value and use for these tools they have in place get much higher adoption and continued engagement with the tools than those who do nothing an
Effective governance unleashes the creative potential of Web 2.0 in the business - Trends in the Living Networks
To run through the core areas of value and of risk, the issue of risk is more prominent in executives’ minds than the business benefits. And because the risks are not clearly understood, these tend to be inflated and given more impact than they should be. But many of the risks, which can be very real, are also on the business side, not just on the technology side. I think there’s a minority of issues that are purely technological around implementation of the tools. "There are, very crudely, three categories of information: proprietary, which you maintain inside your organization; there’s some that you share with trusted business partners, clients, suppliers or alliance members; and there information that you actively disseminate to the public at large. And it’s not always immediately clear into which category information falls."
-
In many ways, it won’t be. That’s one of the things that’s not well understood. That fact is that most, if not all the issues related to these technologies, are addressed by existing policies. In some cases, though, those policies have not been developed with the detail in which the issues from these new technologies are fully addressed.
-
I think some forms of pilots are appropriate. You set up pilots likely to succeed, likely to add value, that allow you to move on to a broader scope. But you must also have a very high tolerance for failure or that pilots are not succeeding as planned.
Les DSI sont-elles vraiment au service de leurs utilisateurs? - Brainsfeed - Intelligence économique et Veille
On a beau examiner ces situations et ces arguments sous toutes leurs coutures, c'est toujours la même conclusin qui émerge: ces nouveaux outils sortent de l'ordinaire de ceux qui sont en charge de la gestion des infrastructures et des logiciels. Les intégrer dans leur ordinaire leur imposerait un surcroît de travail qu'ils ne peuvent/veulent assumer. En d'autres termes, ils privilégient leur confort au détriment de l'efficacité du groupe.
The FASTForward Blog » Designing with failure in mind: Enterprise 2.0 Blog: News, Coverage, and Commentary
When you are designing and building systems that incorporate people and technology, you had better think about both how to make things work and about how things might fail.
Organisations should allow secure access to social networking sites :: PublicTechnology.net :: e-Government & public sector IT news + job vacancies:
Research published this week by the Gartner recommends that organisations should not block access to social networking sites like Facebook,
Selected Tags
Related Tags
Sponsored Links
Top Contributors
Groups interested in security
-
Free Security Software
Free security software to h...
Items: 22 | Visits: 113
Created by: Matt G.
-
Defensive Web Programming
Links that came up during S...
Items: 16 | Visits: 181
Created by: Joel Bennett
-
Online Security
Everything related to onlin...
Items: 4 | Visits: 137
Created by: Call Me What You Want
Diigo is about better ways to research, share and collaborate on information. Learn more »
Join Diigo