Bertrand Duperrin's Library tagged → View Popular, Search in Google
Here is a new report on 2011 enterprise search trends from Forrester, Enterprise Search: Six Key Trends to Watch by Leslie Owens with Stephen Powers and Anjali Yakkundi. The report indicates that despite the fact that only 10% of IT leaders will upgrade or expand their information access implementations this year, search experts are optimistic about their ability to deliver search solutions that are both usable and useful."
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Search managers will initiate business conversations, not gather requirements
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IT will apply search to reveal aggregate workplace patterns.
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"The advent of the Internet, with sophisticated algorithmic search engines, has made accessing information as easy as lifting a finger. No longer do we have to make costly efforts to find the things we want. We can "Google" the old classmate, find articles online, or look up the actor who was on the tip of our tongue. The results of four studies suggest that when faced with difficult questions, people are primed to think about computers and that when people expect to have future access to information, they have lower rates of recall of the information itself and enhanced recall instead for where to access it. The Internet has become a primary form of external or transactive memory, where information is stored collectively outside ourselve"
"Follow these 10 upgrades to increase employee traffic to your intranet—from the easiest to most difficult"
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2. Bring critical work flow online
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If you place information that employees need on your intranet they will visit the portal.
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"That may not be true, as it turns out. A new study coming out of Northwestern University, discovered that college students have a decided lack of Web savvy, especially when it comes to search engines and the ability to determine the credibility of search results. Apparently, the students favor search engine rankings above all other factors. The only thing that matters is that something is the top search result, not that it's legit. "
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Only 10% of the students made mention of the site's author or that author's credentials while completing tasks.
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, only a third of the students used Wikipedia to search for answers when given particular tasks.
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Some people complain that enterprise search should behave more like Google search, which I vehemently disagree with, for one primary reason: enterprise search is a FUNDAMENTALLY different problem than internet search. Here are some examples:
Recherche d’information : 7,67 sur 20 !
C’est la note moyenne en recherche d’information, établie pour les 1865 étudiants belges ayant répondu à l’importante l’enquête menée par le Groupe Edudoc et le Conseil Inter-Universitaire Francophone (CIUF)
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